Contact Center Manager jobs in United Kingdom
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Customer Care Advisor — Tissue Services (Flexible)
Job summary
A leading healthcare organization in Liverpool seeks a skilled administrator to support the Tissue Services team. This role involves overseeing the selection and dispatch of vital tissue products for hospitals nationwide. Candidates should possess strong customer service skills, proficiency in Microsoft Office, and a minimum of five GCSEs including Maths. The position offers flexible working opportunities, 27 days of annual leave, and a NHS pension scheme.
Benefits
Qualifications
- Minimum of five GCSE's (including Maths) at Grade 'C' or equivalent standard.
- Qualified to A level standard in English or NVQ Level 3 in Customer Care or similar field.
- Demonstrate commitment to own Continued Professional Development (CPD).
Responsibilities
- Ensure efficient functioning of the Customer Services team.
- Manage order receipt and invoicing.
- Provide technical advice related to tissue products.
- Maintain the Customer Relationship Management (CRM) database.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.