Contact Center Manager jobs in United States

Position: CITRIX Sales Strategist – Citrix CSA

Arrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners.

Learn more at www.arrow.com.

We are seeking an experienced Sales Strategist to lead the design and execution of strategies that drive market expansion and long-term revenue growth for the Citrix CSA line of business. This role focuses on identifying new market opportunities, refining our go-to-market approach, and ensuring that our sales strategy positions us to win in competitive and emerging spaces.

The ideal candidate combines strategic thinking, market analysis, and sales acumen to shape how we expand into new segments, geographies, and customer types.

What will you be doing at Arrow:

• Conduct market analysis to identify expansion opportunities, reduce churn and acquire new logos
• Assess competitive landscape and buyer behavior to inform positioning and differentiation
• Develop market entry strategies, including target accounts, sales motions, and partnership models
• Collaborate with Product and Marketing to align offerings with market needs

• Partner with Sales Leadership to set multi-year revenue growth potential
• Create GTM frameworks and playbooks tailored to priority segments
• Recommend new services, sales channels or ecosystem plays

• Translate strategy into actionable plans and programs
• Coordinate with program managers, product managers and pricing directors to implement prioritized initiatives
• Support regional and vertical leadership in executing expansion strategies
• Align with Marketing strategists on campaigns and enablement that support different sales initiatives (new logos, expansion, churn avoidance)

• Develop success metrics and dashboards to track initiative performance
• Track ROI of initiatives and adjust strategies as needed

• Bachelor’s degree in Business, Economics, Strategy, or related field (MBA preferred)
• 10+ years of experience in sales strategy, corporate strategy, business development, or management consulting
• Proven track record of driving market expansion or new GTM initiatives
• Strong analytical skills with experience in market sizing, competitive intelligence, and financial modeling
• Excellent communication and executive presentation skills
• Ability to collaborate across Sales, Product, Marketing, and Finance teams
• Experience in a high-growth or expansion-stage environment is a plus

• Clear, data-driven market expansion strategy aligned with company growth goals
• Successful entry into new industries, geographies, or customer segments
• Increased market share and revenue contribution from expansion initiatives
• Strong alignment across GTM teams on growth priorities

• Competitive and attractive employee compensation package
• Reliable & trusting work environment
• Cooperative team with flat structures and open communication
• Professional and personal development

Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons.

Do you see yourself as our future colleague? If yes – send us your application.

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Location: UK-United Kingdom - Remote

Time Type: Full time

Job Category: Sales