Back Office jobs in United Kingdom

Starling Bank is the UK’s first and leading digital bank on a mission to fix banking with more than 3,000 people in our UK offices and 4 MILLION customers in the UK! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. Now we present… Engine by Starling.

Engine by Starling is Starling’s software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and over a year ago we split out as a separate business. We are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology.

This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back‑office processes that has helped achieve Starling's success.

At Engine by Starling, our technologists are at our very heart and enjoy working in a fast‑paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Engine is to be a self‑driven individual and be able to take full ownership of everything around you: From building things, designing, and discovering to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our London office, so that we're able to interact and collaborate in person.

We are seeking an enthusiastic and highly organised Project Manager to join the core team managing the governance and enablement projects for Engine by Starling, our global technology arm. This is a brilliant opportunity for a candidate with 1–3 years of project coordination or project management experience who is eager to build a career in technology governance, international compliance, and security delivery for a rapidly expanding fintech. Formal certifications are a bonus, but not required—we prioritise dedication, a willingness to learn, and an obsession with organisation.

• Provide essential support for the maintenance and expansion of key organisational technology certifications (e.g., SOC 2, ISO 27001).
• Own the process of tracking documentation, organising evidence, and scheduling vendor/auditor review meetings across multiple workstreams.
• Serve as a critical coordination point for internal technology teams (DevOps, Engineering) and assist in communications with external auditors and certification bodies.

• Act as the primary project coordinator for initiatives enabling Starling's technology (Engine) to launch in new international markets.
• Support the technical and compliance requirements for global mobility projects, ensuring seamless movement of technology infrastructure and key personnel across jurisdictions.
• Facilitate workshops and requirements gathering sessions focused on international regulatory alignment, working closely with local counsel, legal, and compliance teams.
• Develop, maintain, and report on basic project documentation, including timelines, dependencies, and risk logs related to cross-border technology deployment.

• Assist in the execution of multiple, concurrent projects, including internal governance and information security initiatives within the Engine technology division.
• Ensure all project documentation is properly organised, version‑controlled, and stored appropriately for audit readiness.
• Support internal reporting and assurance activities, including preparing metrics, audit response documentation, and presentations for senior stakeholders.

Experience: 1-3 years of professional experience in a project coordination, project assistant, or junior project management role, preferably within a corporate or high‑growth technology environment.

• Organisation: Exceptional organisational skills, meticulous attention to detail, and a structured approach to managing multiple competing, critical priorities.
• Communication: Strong written and verbal communication skills; comfortable scheduling, documenting, and confidently following up with various technical and non-technical stakeholders.
• Governance & Assurance Acumen: Exposure to or understanding of technology governance processes and a basic appreciation for the demands of achieving and maintaining corporate certifications (e.g., ISO, SOC).
• Project Delivery Exposure: Proven ability to assist in the execution of complex projects and track progress reliably against a set plan.

• Global Mindset: Highly motivated to learn about international technology regulations, cross-jurisdictional compliance, and various market entry frameworks.
• Proactive: Takes immediate initiative to follow up on open items, preempts logistical needs, and owns the resolution of roadblocks without prompting.
• Team Player: Excellent interpersonal skills and the ability to collaborate effectively across diverse teams in Engineering, Compliance, Legal, and Risk.

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

• First interview: ~ 45 minutes with two of the team
• Second Interview: ~ 1 hour with two of the team
• Final Interview: ~ 45 minutes with two execs

• 33 days holiday (including public holidays, which you can take when it works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Incentives refer a friend scheme
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Engine by Starling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.