lavori da Visual Merchandising in località Regno Unito

Job mission

As an Ambassador of the Maison, he/she ensures a unique client experience before, during and after a sale. He/she achieves sales targets and proactively develops his/her client portfolio. He/she also participates to the daily boutique operations.

Main accountabilities

Sales Achievements

• Ensures unique and exceptional client experience during a sale
• Perfectly masters the steps of a sale (welcome, discover and understand, convince, close and develop)
• Adapts according to clients’ needs and motivations
• Strives to always improve and surprise the clients
• Deals with ease during negotiations and objections
• Transmits the passion and values of the Maison
• Acts as the privileged contact for the client(s) in the case of Care Service
• Meets individual and boutique targets, both quantitative and qualitative

Client Relationship & Portfolio Development

• Cultivate strong client relationships and develop client loyalty
• Efficiently develops the client portfolio
• Executes targeted CRM actions
• Participates to client events and acts as an Ambassador of the Maison

Daily Boutique Operations

• Respects all group, Maison and boutique policies and procedures
• Participate in inventories
• Participates in the set up and breakdowns at opening and closing of the boutique
• Participates in the implementation of Visual Merchandising guidelines
• Assists with special projects when requested

Job profile

• You have previous experience in Fine Jewelry/Watches
• You have excellent written and spoken communication skills in English and Spanish, any other language is a plus
• You have excellent interpersonal competences in order to develop a network of loyal clients
• You are meticulous, organized, flexible and highly client focused
• You take ownership and demonstrate a sense of responsibility and commitment
• You are a team player with a collaborative spirit and willingness to support the team goals
• You are eager to learn and embrace development opportunities to grow