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Patient Recruitment Lead - UK but will consider other locations in Europe - Remote or office based

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

The Patient Recruitment Lead will support the development and execution of Patient Recruitment and Retention strategies and tactics appropriate to the awarded study needs and in alignment with the Sponsor requirements. The PR Lead will manage large, global campaigns with multiple tactics working in parallel and be responsible for dynamic campaign management based on enrolment metrics.

1. Responsible for the successful development and execution of patient recruitment and retention activities on global, multi-tactic campaigns including the development and review of materials, media campaigns, PAG outreach, SEL engagement, call centre support.
2. Effectively manages support staff including day to day operations assignments and FTE.
3. Provide management and oversight of vendors, including the quality, accuracy and timeliness of deliverables with minimal oversight.
4. Leads patient recruitment and retention (PRR) related discussions with Client, including contract deliverables, budget allocation, performance metrics.
5. Works in an integrated model within the study team; liaises with PD, PM, CTM, study start up, feasibility, regulatory, as needed.
6. Works in an integrated model with other PRR delivery teams including AIS, ASR, and Concierge.
7. Understands assigned protocol and leads creation / coordination of patient recruitment strategy, with oversight.
8. Analyses recruitment reports and projections and implements changes to strategy / tactics as necessary to achieve contracted goals.
9. Manages / oversees IRB / EC submissions, translations, and material production and distribution.
10. Provides feedback to management regarding the maintenance of effective levels of recruitment activities for each project.
11. Provides campaign training to multiple audiences: sponsors, sites, internal team members.
12. Works with clinical teams to ensure lessons learned are documented and case studies developed.
13. Develop, review and execute Vendor Statement of Work (“SOW”), submit requisitions in ICON’s purchasing system.
14. Ensure that study materials are saved to the Patient Recruitment BOX appropriately, including but not limited to study materials, presentations, tracking / metrics, and close-out report / case study.
15. Serves as a subject matter expert and mentors associate team members as needed.
16. Support, preparation and attendance at Bid Defense meetings in support of ICON business development opportunities.
17. Deliver high quality standards and strive for excellence; act in a proactive, flexible and responsive manner to both internal and external customer needs.
18. Travel (approximately 20%) domestic and / or international. Travel to support other sites within the network may be required to support increases in workload and / or studies / projects as needed.

1. Bachelor’s degree, or local equivalent, in a life-science, scientific discipline, medical and / or communication or business studies. A higher level degree is preferred.
2. 3+ years CRO experience and 3 years patient recruitment or similar industry experience.
3. Background in medicine, science or relevant discipline with substantial international experience in clinical drug development across various therapeutic areas.
4. Good commercial awareness of current practices and trends in Recruitment Planning across the industry.
5. Travel (approximately 20% domestic and / or international). Valid driver license required.

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of benefits designed to support your well-being and work-life balance, including:

• Various annual leave entitlements.
• A range of health insurance offerings.
• Retirement planning options.
• Global Employee Assistance Programme, TELUS Health, providing 24-hour support.
• Life assurance.
• Flexible optional benefits such as childcare vouchers, gym memberships, and more.

Visit our careers site to read more about ICON's benefits.

ICON values diversity, inclusion & belonging, fostering an environment free of discrimination. We encourage all qualified candidates to apply and are committed to accessible recruitment processes.