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The district of Middle Franconia is looking for the IT department at the earliest possible date for a

IT specialist (m / f / d)

with a focus on user support and client hardware support.

The district of Middle Franconia is a reliable employer of around 1,400 employees in a wide range of professions. In the administration alone, based in the Ansbach district town hall, it offers over 500 jobs. A further 900 employees work in the district's facilities at various locations in Middle Franconia.

In its cross-sectional function, the IT department takes on various tasks in the areas of IT infrastructure, application provision and support as well as on-site user support in the district administration and district facilities.

The position is assigned to Team 713 (IT Systems District Facilities). The office is located in the Tillycenter (90431 Nuremberg, Wallensteinstraße 61 / 63). The activities are mainly carried out at a campus of our Nuremberg facilities. However, there is also a wide variety of assignments in various centrally accessible locations.

Responsibilities

• Service commissioning and service operation of hardware and software
• Software deployment via the strategic Matrix 42 platform, including packaging and distribution of security updates, first and second level support for IT systems and applications
• Managing licenses and dealing with the license server and license management software
• Support with IT security issues
• Collaboration in continuous service improvement
• Documentation of error messages and faults at the user help desk
• Contributing to the development of practice-oriented IT solutions and their implementation
• Active involvement in various interesting IT projects

Your profile

• You have successfully completed vocational training as an IT specialist (m / f / d) specializing in system integration or an equivalent qualification with relevant professional experience in the field of IT
• Several years of professional experience in IT if possible
• Good communication skills, enjoy dealing with people and have a confident demeanor
• Goal-oriented, independent and proactive way of working
• Strong quality awareness and a conscientious approach to work
• Class B driving license

Also desirable are :

• Strong expertise in the context of digitization as well as in process and project management
• Good command of English
• Knowledge of process-oriented working methods

We offer

• A crisis-proof job in the public sector
• A full-time position, where part-time requests will be taken into account as far as possible in the context of job sharing
• An interesting and varied area of responsibility
• A modern, well-equipped workplace
• If the personal requirements are met, employees are classified up to a maximum of pay group 9a TVöD-VKA; relevant professional experience is taken into account accordingly when assigning levels
• Performance-related pay, annual bonus and capital-forming benefits
• A company pension scheme financed by the employer to provide for old age
• Flexible working hours without core hours; you can work flexible hours during the framework period (Monday to Friday from 6 a.m. to 8 p.m.)
• A vacation entitlement of 30 days (year), plus 24.12. and 31.12. are additionally free
• Within the framework of the district regulations and the requirements of the position, there is the possibility of mobile working
• Attractive training opportunities for personal and professional development
• Various offers as part of company health management
• The canteen in the vocational training center can be used at low cost
• Good transport connections with public transport
• Subsidy for the Deutschlandticket job
• Bicycle leasing

The district of Middle Franconia promotes professional equality for women and welcomes applications from women.

Severely disabled applicants (m / f / d) will be given preference if their suitability, qualifications and professional performance are otherwise essentially equal.

Contact

Mr. Zölfel (Tel. 0981 4664-71300), Head of the IT Systems District Facilities team, will be happy to provide you with information on the area of responsibility.

Ms. Brandl (Tel. 0981 4664-12301) will be happy to answer any questions regarding personnel law.

We look forward to receiving your application by 11.05.2025 at the latest via our online application portal.