Service Sales Specialist

ABB Schweiz AG; Torrejón de Ardoz; Híbrido; EUR 35.000 - 65.000; Jornada completa

Descripción de la vacante

An innovative company is seeking a Service Sales Specialist to drive service sales processes and build long-term customer relationships. This exciting role focuses on promoting upgrades and value-added solutions in the robotics sector, particularly within the automotive and logistics industries. Join a dynamic team where your expertise will contribute to visible innovation and continuous improvement. If you have a passion for technology and customer service, this opportunity is perfect for you. Embrace the chance to thrive in a collaborative environment and make a significant impact in the field of autonomous mobile robotics.

Servicios

Continuous improvement opportunities

Engagement in visible innovation

Dynamic team environment

Formación

• 2+ years of experience in automotive sales or service.
• Strong customer relationship skills and collaborative approach.

Responsabilidades

• Drive service sales processes and generate sales opportunities.
• Build long-term customer relationships and respond to needs.

Conocimientos

Sales Skills

Customer Relationship Management

Technical Knowledge of Robotics

Market Trend Analysis

Educación

Degree in Industrial Engineering

Degree in Mechatronics

Degree in Automation

Herramientas

Salesforce

CRM Systems

SAP

Descripción del empleo

Service Sales Specialist at ABB

About ABB

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration—along with a focus on diversity, inclusion, and equal opportunities—are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

Position Details

This is a position with a grade to be specified.

This position reports to a designated manager.

Your Role and Responsibilities

In this role, you will drive service sales processes, generate service sales opportunities, and secure profitable sales within the designated areas. Your focus will be on Installed Base (IB) penetration and selling the entire Service product portfolio. You will build long-term customer relationships and respond promptly to customer needs and issues. The work model is hybrid. This role contributes to Robotics – Autonomous Mobile Robots Service Sales in Spain. Main stakeholder: Service Sales Manager. Your key responsibilities include:

1. Penetrating into IB, promoting upgrades, retrofits, and value-added solutions to benefit customers and ABB.
2. Understanding channel strategy, establishing pricing, and preparing sales plans with recovery strategies when needed.
3. Generating service sales leads and exploring new market opportunities using market trend information and potential service portfolios.
4. Acting as a marketer/salesperson during marketing activities like campaigns, trade fairs, exhibitions, conferences, and customer meetings.

Team Environment

You will join a young, dynamic, high-performing team where you can thrive.

Qualifications

• Engineer or higher degree in Industrial, Mechatronics, Automation, or related fields.
• At least 2 years of experience in automotive sales or service.
• Interest and experience working with industrial robots and autonomous mobile robotics in industries like automotive, food & beverage, logistics, and others.
• Knowledge of Salesforce, CRM systems, SAP, etc.
• Passion for technology, technical products, and services, with strong customer relationship skills.
• Proficiency in Spanish and English.
• Valid B1 driving license in Spain.
• Collaborative, solution-oriented approach with excellent communication skills.
• Willingness to travel approximately 50%, managing onsite and online customer interactions.

What’s in it for you?

• Contribute to visible innovation through research.
• Anticipate and respond to technology trends.
• Engage in continuous improvement and bring your expertise.

About Us

We value diverse backgrounds. Apply today for your next career step with ABB and learn about our global solutions. #MyABBStory