Call Center jobs in Spain

We are seeking an enthusiastic and results-driven Student Hiring Associates to join our team. This role is ideal for individuals passionate about helping students find the right educational opportunities. As a Student Hiring Associate, you will be responsible for recruiting students for various academic programs, managing the end-to-end recruitment process, and building relationships with prospective students and educational institutions. This is a fully remote position, offering flexibility to work from home.

Key Responsibilities:

1. Student Recruitment:
   Promote educational programs to prospective students via phone, email, social media, and other platforms.
   Conduct consultations to understand students' academic goals, career aspirations, and needs.
   Advise students on suitable courses, programs, and institutions based on their profiles.
   Guide students through the application and enrollment process.
2. Lead Generation & Management:
   Identify and source new student leads through various channels, including online marketing, social media, and networking events.
   Follow up on student inquiries in a timely and professional manner.
   Maintain a database of leads, keeping track of all interactions and stages in the recruitment process.
   Ensure continuous follow-up with potential students to nurture leads until enrollment.
3. Relationship Building:
   Develop strong relationships with prospective students and serve as their primary point of contact.
   Collaborate with educational institutions to stay updated on new programs, entry requirements, and application deadlines.
   Provide feedback to the marketing and admissions teams to help optimize recruitment strategies.
4. Consultation & Support:
   Provide one-on-one support to students, addressing their queries and concerns regarding courses, admissions, scholarships, and visa processes.
   Assist students in preparing required documents for applications and provide guidance on meeting admission criteria.
   Stay up to date with the latest trends in education and student recruitment practices.

Skills and Qualifications:

• Must have sales experience in a call center. 2+ years experience in an inbound/outbound position.
• Higher education experience preferred.
• Excellent telephone sales track record, working within a high sales KPI and incentive-driven environment.
• Intermediate + computer skills with strong attention to detail and data entry accuracy.
• A solution-focused approach with a pro-active attitude to supporting your customers.
• As this is a remote position, you will need to have a steady internet connection, PC/Laptop, and Headset.
• Need to be fluent in both written and spoken English.

Personal Attributes:

• Self-motivated and goal-oriented with a passion for education.
• Ability to handle multiple tasks and manage time effectively.
• Proactive, empathetic, and a good listener.
• Culturally aware and able to work with students from various regions.

Benefits:

• Competitive salary with performance-based incentives.
• Flexible work hours and the ability to work from home.
• Training and development opportunities.
• Access to educational programs and resources for personal development.
• Opportunities for career growth in student recruitment and education consultancy.