Office Assistant jobs in Germany

Who is a Host?

The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and automated brand.

Performs and completes cleanliness tasks and duties to ensure safety for everyone in the club to deliver consistent cleanliness for members, associates, and prospective members:

1. Cleans and tidies to the cleanliness standards and expectations as outlined in cleaning and inspection guidelines.
2. Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor.
3. Contributes to the everybody cleans mindset.
4. Completes and reads daily, weekly, and monthly cleanliness tasks, communications, and training to achieve standard expectations.
5. Informs and reports deficiencies using standard guideline expectations to engage appropriate actions, individuals, and resolutions.

Provides friendly customer service that follows Fit4Less guidelines, processes, and procedures to deliver consistent service to members and prospective members:

1. Welcomes everybody warmly in the club with greetings such as hi, bye, and thank you.
2. Helps and educates members and guests with memberships, amenities, automation, and processes.
3. Promotes black card amenities and memberships.
4. Contributes to a courteous and friendly workplace environment to meet Fit4Less’ brand and required expectations.
5. Completes tasks and responsibilities by set timelines.
6. Completes and reads daily, weekly, and monthly tasks, communications, and training to standard expectations.
7. Informs and works with the manager regarding progress related to customer service and escalation support.
8. Addresses, informs, and reports incidents of concern using the standard process expectations.

Sells and suggests memberships and provides assistance for membership management to support Fit4Less’s purpose.

Assists and provides appropriate access to and within the club to educate on automated and virtual options and the processes to allow a member to experience an automated way to utilize the club and their membership.

1. High School diploma, or working toward completion.
2. 1 year teamwork and/or volunteer experience.
3. Verbal and written communication skills.
4. WHMIS, First Aid, CPR-A & AED Certification.
5. Puts effort into activities, remains calm under pressure, and handles stress well.
6. Dedicated to meeting internal and external customer expectations.
7. Values time and uses it effectively and efficiently.

1. Opportunities for advancement.
2. Free Fitness membership.
3. Fun and energetic atmosphere every day!

$15.00 per hour.

This job posting is for an existing vacancy.

We are committed to fostering an inclusive, accessible environment where all employees and members feel valued, respected, and supported. We aim to reflect the diversity of our customers and communities and meet the accessibility needs of persons with disabilities respectfully and equitably. Please let us know if you require accommodations during the recruitment or interview process.

Beware of fake job postings on social media and career sites. To verify a legitimate application, apply through jobs.goodlifefitness.com via the secure portal. We will never ask for banking information or SIN via email, phone, or text. Confirm that any communication is from a @fit4less.ca email address. Current employees should only apply through the Jobs Hub in Workday, and all official requests will be handled through Workday only.