Remote Customer Service & Receptionist — Flexible Hours

Eat Fresh Canada; Brampton; Remote; CAD 40,000 - 55,000; Full time

Job summary

A leading customer service provider is seeking a Customer Service Representative / Receptionist to work flexibly from home in Brampton, Canada. This role involves responding to customer inquiries and providing technical support. The ideal candidate will have excellent communication skills and a high school diploma. Enjoy benefits like health insurance, paid time off, and professional development opportunities.

Benefits

Health Insurance

Paid Time Off (PTO) and Paid Holidays

Retirement Plans

Flexible Work Arrangements

Paid Parental Leave

Professional Development & Certification Opportunities

Life and Disability Insurance

Employee Assistance Programs (EAPs)

Wellness Programs

Performance Bonuses & Incentives

Employee Discounts & Perks

An Inclusive, Safe, and Supportive Work Environment

Qualifications

• Strong organizational skills and ability to multitask.
• 2+ years of experience in remote customer support or receptionist roles.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, or chat.
• Troubleshoot and resolve technical issues, guiding customers through solutions.

Skills

Excellent communication and interpersonal skills

Strong problem-solving abilities

Tech-savvy with a willingness to learn new software

Reliable and self-motivated

Ability to work independently

Education

High school diploma or equivalent

Tools

Zendesk

Freshdesk

Job description

A leading customer service provider is seeking a Customer Service Representative / Receptionist to work flexibly from home in Brampton, Canada. This role involves responding to customer inquiries and providing technical support. The ideal candidate will have excellent communication skills and a high school diploma. Enjoy benefits like health insurance, paid time off, and professional development opportunities.