Jobs in Montreal, Canada

• Salary up to $20.90 per hour, with performance-based incentives
• Opportunities for career advancement and personal development, with 80% of managers promoted from within
• Work remotely in a supportive and inclusive environment
• Access to paid training and lucrative employee referral bonuses
• Comprehensive benefits package including medical, dental, and vision insurance
• Networking opportunities with diverse employee groups and programs promoting health and wellness

• Provide inbound customer support using a call flow guide in the customer’s preferred language
• Assist customers in resolving basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services to customers
• Deliver expert customer experiences with a positive attitude

• Fluency in both French and English
• Minimum of 1 year of customer service experience
• High school diploma or GED
• Ability to work in a quiet, distraction-free environment at home
• Strong computer navigation skills and eagerness to learn new technologies

• Experience in a remote work environment
• Familiarity with financial services or products
• Strong multitasking abilities in a fast-paced setting
• Additional certifications related to customer service or technology

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.