Remote Bilingual Customer Service Rep (Spanish/English)

Concentrix; Ottawa; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading customer service provider in Ottawa is looking for a Bilingual Customer Support Specialist to provide exceptional support in both Spanish and English. This role offers the flexibility of working from home, competitive pay of $20/hr, and significant career advancement opportunities. Candidates should have a calm, organized home office and at least one year of customer service experience. Comprehensive benefits and paid training are included.

Benefits

Comprehensive benefits including medical, dental, and vision insurance

Paid training

Performance-based incentives

Career advancement opportunities

Qualifications

• Fluency in Spanish and English is essential.
• Minimum of 1 year in a customer service role required.
• Must have a distraction-free work environment at home.

Responsibilities

• Provide inbound customer support via call flow guide.
• Assist customers with basic technical issues.
• Deliver exceptional customer experiences with a positive attitude.

Skills

Fluency in both Spanish and English

Strong computer navigation skills

Proficiency in fast-paced multi-tasking

Education

High school diploma or GED

Job description

A leading customer service provider in Ottawa is looking for a Bilingual Customer Support Specialist to provide exceptional support in both Spanish and English. This role offers the flexibility of working from home, competitive pay of $20/hr, and significant career advancement opportunities. Candidates should have a calm, organized home office and at least one year of customer service experience. Comprehensive benefits and paid training are included.