Remote Financial Customer Support Specialist

Concentrix; Alberta; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider is seeking candidates for a remote customer support position based in Canada, Alberta. The role involves assisting customers, resolving technical issues, and providing exceptional service. Candidates should have at least 1 year of experience and a high school diploma. This position offers a competitive salary, paid training, and comprehensive benefits including medical and retirement plans. Opportunities for career growth are also available.

Benefits

Comprehensive benefits including medical, dental, and vision insurance

Paid training

Potential incentives based on performance

Qualifications

• Minimum of 1 year of customer service experience.
• Open availability for scheduling.
• Ability to work in a quiet, distraction-free environment at home.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Assist customers in resolving basic technical issues.
• Track, document, and retrieve information in databases.

Skills

Customer service experience

Multi-tasking

Computer navigation skills

Education

High school diploma or GED

Job description

A leading customer service provider is seeking candidates for a remote customer support position based in Canada, Alberta. The role involves assisting customers, resolving technical issues, and providing exceptional service. Candidates should have at least 1 year of experience and a high school diploma. This position offers a competitive salary, paid training, and comprehensive benefits including medical and retirement plans. Opportunities for career growth are also available.