Customer Support jobs in Canada

Maya HTT is an industry-leading software developer and engineering solutions provider focused on CAE, CAD, CAM and PLM. A long-time partner of Siemens Digital Industries Software, Maya HTT collaborates in providing software, AI, and engineering services to help clients and partners worldwide boost performance, improve quality, drive down costs, reduce inefficiencies, and harness the value of their data.

To support our continued growth, we are looking for an enthusiastic, proactive and motivated individual with marketing and event planning experience to join our team. The Marketing and Event coordinator will be responsible for managing trade shows, events, webinars and marketing projects.

• Manage logistics of tradeshows and events (exhibitor listings, negotiation of sponsorship packages, backdrop, promotional items, abstract submissions, etc.)
• Coordinate webinars (invitations, calendar of topics, advertising webinar, coordination with presenters, webinar portal, poling tool, follow up e-mails, training certificates and lead follow up after webinar, etc.)
• Update webinar calendar, by aligning different topics and featured speakers
• Maintain and update website content concerning events and webinars
• Oversee social media and direct communications with prospects through CRM salesforce and Pardot to ensure high registrations to webinars
• Ensure event activities are properly documented and announced in internal and external communications
• Find and manage association memberships that allow us to reach new prospects
• Evaluate new events to attend using specific criteria tied to relevance, profile of attendees, speaking opportunities, lead generation, ROI, etc.
• Find creative ideas to better plan, attract attendance, generate qualified leads, and improve after event follow up process
• Keep track of event Costs
• Conduct post-event evaluations to determine how future events could be improved

• College or Bachelor degree in Marketing or Administration (or equivalent combination of education and experience)
• Great planning skills - a minimum of 1 yearcorporate event planning experience is preferred
• Excellent organizational, communications, and interpersonal skills
• Capable of managing multiple projects and deadlines
• Detail-oriented and thorough
• Knowledge of MS Office
• Strong understanding of digital marketing tools (SEM, SEO, social media, etc.)
• CRM experience, preferably Salesforce and Pardot
• Experience in a software and services sales environment
• Ability to organize, prioritize and successfully multi-task
• Proactive with excellent problem solving skills
• Excellent communication skills in English and French(The position requires regular interaction with colleagues, suppliers and customers based outside of Quebec, nationally and internationally).

• Flex Working Hours and Hybrid Work. Office downtown Montreal, 2-minute walk from Atwater Metro.
• Permanent Position and Competitive Base Salary.
• 100% Employer-Paid Benefits starting from Day One: Medical, Dental, Vision, Life, Short/Long Term disability insurances.
• Retirement Savings: Group RRSP / DPSP Plan with Employer Contributions open to join from Day One
• Career Growth Opportunities: Our flexible career paths allow you to grow, and we like to promote internally.
• Learning Opportunities: Learn from the best in the industry and develop your skills.
• Generous Time-Off Policy: We promote a Healthy Work-Life Balance with a Flexible PTO Policy, Sick/Personal Days, and a Summer Flex Schedule.
• Structured Onboarding Program: We’re invested in your success; you’ll have team members to support you and provide a wide range of assistance from Day One.
• Join an award-winning company that is recognized worldwide as an industry leader.

HR Screen - Virtual Interviews using Microsoft Teams - Job Offer

Maya HTT is an equal opportunity employer and committed to fostering diversity and inclusion in the workplace. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.