PT Boat/ATV Sales Consultant

Bass Pro Shops; British Columbia; On-site; CAD 80,000 - 100,000; Part time

Job summary

A leading outdoor retail company in British Columbia is seeking a customer service associate. The role involves assisting Boat and ATV customers, providing product information, and achieving sales goals. Candidates should have a high school diploma and strong customer service skills. Competitive wages and benefits offered including discounts and career advancement opportunities.

Benefits

Discounts on merchandise

Fun work environment

Competitive wages

Excellent benefits

Unlimited career advancement opportunities

Qualifications

• Ability to calculate figures such as discounts and percentages.
• Able to stand for extended periods.
• Ability to communicate in a friendly and professional manner.

Responsibilities

• Supports commitment to world-class customer service.
• Engages with customers to determine their needs.
• Generates and manages leads using CRM tools.

Skills

Customer Service

Communication Skills

Ability to lift 50 pounds

Effective Relationship Building

Education

High School diploma or equivalent

Tools

Point of Sale system

Job description

Summary

Performs various Selling / Customer Service activities to assist Boat and ATV Customers in making informed buying decisions.

Responsibilities

• Supports a strong commitment to world class customer service and insures a pleasant and productive shopping experience for all customers
• Engages all customers entering the department in a friendly and timely manner.
• Meets with potential customers to determine their boating and/or ATV needs.
• Provides information necessary to allow the customer to make an informed buying decision.
• Maintains current product knowledge by using available resources, i.e., product brochures, internet, and product information training meetings.
• Maintains awareness of advertised items, current pricing structures and promotions
• Remains current on & adheres to all selling skills training & direction
• Works cooperatively with the Service Department to see that delivery to the customer is seamless
• Maintains complete confidentiality of all sensitive & personal information
• Prepares the showroom each morning to ensure proper signage is in place per established presentation standards and all products are clean, presentable and in sellable condition.
• The integrity and cleanliness of the product will be maintained throughout the day.
• Generates and manages leads & prospects in provided Customer Relationship Management (CRM) tool on a daily basis, specifically entering new customers, conducting and documenting follow up activities and daily tasks with customers before and after the sale.
• Participates in special events such as Boat Shows, Parking Lot events, etc.
• Accurately completes all necessary paperwork required within the selling process.
• Meets and exceeds pre-determined individual monthly sales goals which will be based off of employment status (Full Time or Part Time), hours and days scheduled, length of employment, historical sales, etc.
• Achieving company sales goals on a monthly basis is required.
• Maintains a clean and professional work area.
• Follows all Company Policies and Procedures

Qualifications

• High School education or equivalent experience
• Ability to calculate figures such as discounts and percentages
• Ability to communicate in a friendly and professional manner to our customers and other associates
• Able to lift up to 50 pounds & to stand for extended periods
• Ability to establish and maintain effective working relationships with Management, coworkers, and customers
• Ability to operate computer system & Point of Sale register system

Starting Pay Rate: $18.23 - $21.45

Bass Pro Shops & Cabela’s welcomes applications from people with disabilities.

Accommodations are available upon request during the assessment and selection process.

Benefits

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Fun work environment
• Competitive wages
• Excellent benefits
• Unlimited career advancement opportunities
• Bass Pro Cares Fund