2

Jobs at Disney in Brazil

Remote Streaming Support Advocate (Part-Time)

Disney Parks and Resorts

Canada
Remote
< CAD 30,000
Today
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Environment Supervisor (Feature Animation) - Expression of Interest

The Walt Disney Company

Vancouver
Hybrid
CAD 156,000 - 201,000
30+ days ago

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Remote Streaming Support Advocate (Part-Time)
Disney Parks and Resorts
Canada
Remote
Part time
Yesterday
Be an early applicant

Job summary

A leading global entertainment company is looking for a Viewer Experience Advocate in Canada. This part-time role requires handling support contacts, providing troubleshooting, and ensuring a positive viewer experience. Candidates should have customer service experience and excellent communication skills. The pay rate is C$17 to C$28 per hour, and flexibility for evening and weekend shifts is required.

Benefits

Medical benefits
Flexible scheduling

Qualifications

  • Previous work experience in a customer-service capacity.
  • Ability to maintain Disney brand standards.
  • Ability to receive feedback and improve.

Responsibilities

  • Handle support contacts from viewers through various channels.
  • Document contacts to help improve viewer experiences.
  • Assist with special projects as assigned.

Skills

Customer service experience
Excellent verbal and written communication
Typing, phone, and computer skills
Knowledge of web browsers and messaging platforms
Familiarity with digital streaming services
Positive attitude and flexibility
Attention to detail
Time-management skills
Accountability
Ability to work flexible hours
Fluency in English
Job description
A leading global entertainment company is looking for a Viewer Experience Advocate in Canada. This part-time role requires handling support contacts, providing troubleshooting, and ensuring a positive viewer experience. Candidates should have customer service experience and excellent communication skills. The pay rate is C$17 to C$28 per hour, and flexibility for evening and weekend shifts is required.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.