Service Consultant jobs in United Arab Emirates

The Engineer‑Field services is responsible for the installation, commissioning, maintenance and troubleshooting of the full range of hardware and software products in the Controls Services Business portfolio. The controls Field Engineer reports to the client, the plant/utility owner and the construction firm by giving daily or weekly updates on job progress or as needed. Responsibilities include reviewing plant engineering documents and P&IDs, troubleshooting plant systems and equipment, planning, organizing, integrating and directing resources such as labor, tools and materials as required to complete the work scope according to contractual requirements. You may be assigned to other duties to help proactively drive our GE Gas Power Controls vision and align with our organization’s core values.

• Actively manage controls and instrumentation activities on‑site during Installation, Commissioning and Maintenance of upgrade projects or new installations, including but not limited to oversight of installation, maintenance, troubleshooting and diagnostics for controls systems such as Mark V, Mark Vi, Mark Vie, Cimplicity and HMIs.
• Provide customers with technical direction and support on Original Equipment Manufacturer (OEM) packaged products.
• Understand PLC ladder logic, including basic understanding of how to navigate through ladder rungs while troubleshooting.
• Trace through the software documentation.
• Implement control constant modifications.
• Read and modify software sequencing.
• Set up and modify the hardware/software associated with Gas and Steam Turbine systems.
• Troubleshoot existing Control Solutions hardware and software installations on‑site.
• Prepare field services jobs and coordinate with the project/service managers.
• Provide training to customer employees as needed.
• Supervise cable laying, meggering and connection.
• Maintain accurate timesheets and acquire customers’ signature on timesheets before leaving the job site.
• Understand T&C (Terms and Conditions) commitments.
• Provide timely and accurate internal and external reports.
• Ensure contractual obligations are met and attend technical meetings with customers.
• Ensure all in‑field activities are carried out safely, complying with company Environmental Health and Safety (EHS) guidelines and procedures.
• Provide expert consultation on complex projects.
• Timely and accurately input hours, expenses and timesheets in internal systems.
• Pre‑outage and installation planning; possibly recommending and administering policies and procedures.
• Availability to frequently travel (i.e., more than 75%) to work offshore and in restricted countries.
• Ability and willingness to work holidays, weekends and overtime as required by field assignments.
• Drive customer satisfaction through commitment to quality.
• Support the business growth initiatives.

• Bachelor’s degree in engineering with 5 years or 8 years of experience without a formal degree in power plant maintenance, turbine generator maintenance or power plant electrical equipment installation/commissioning.
• Min 3 years of working experience on GEV Controls systems such as Mark V, Mark Vi, Mark Vie/S, Oil & Gas and Power Plant industry field activities.
• Excellent written and oral communication skills to convey technical concepts to business and technical personnel.
• Strong knowledge in rotating equipment control philosophy (Gas Turbine, Steam Turbine, Centrifugal Compressor, Reciprocate Compressor) and their auxiliaries.
• Strong knowledge in field devices, instruments and actuators (servo‑valves, thermos elements, transmitters, etc.).
• Ability to understand and implement technical drawings (wiring diagram, P&ID, General Arrangement, etc.).
• Willingness to travel in‑country and worldwide and to work overtime (over 75%).
• Valid driver’s license and passport (or ability to obtain a passport).

• Qualified level: Has the knowledge and skill to actively support an outage and be aware of where to seek answers to questions as they arise. Has experienced successful installations and outages.
• Ability to work under pressure.
• Strong knowledge in unit control panel (UCP), motor control centre (MCC), direct current panel (DCP), distributed control system (DCS) and firefighting system installation and commissioning.
• Familiarity with instruments and controls and PLCs for controls training.
• Familiarity with computer network systems & switches.
• Wide degree of creativity and latitude is expected.
• Strong analytic and problem‑solving skills.
• Relies on extensive experience and judgment to plan and accomplish goals.
• Ability to manage turnkey.

Relocation Assistance Provided: No

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