Global Customer Service Specialist - Italian Speaker

StoneX Group; Dubai; On-site; AED 45,000 - 55,000; Full time

Job summary

A global financial services company in Dubai seeks a Customer Service Specialist to enhance customer experience through expert guidance. The role involves engaging with international customers, resolving inquiries, and collaborating within a diverse team, all while promoting excellent service standards. Ideal candidates are fluent in English and Spanish (or Italian) with a customer service background. Join our vibrant team and grow your career in a dynamic and supportive environment.

Benefits

Career growth and development

Competitive benefits package

Collaborative work environment

Qualifications

• Fluent in English and Spanish and/or Italian.
• Experience in customer service in an international environment.
• Professional and empathetic communication skills.

Responsibilities

• Engage with global customers via email, phone, and chat.
• Advise customers on products and orders.
• Resolve customer inquiries efficiently.

Skills

Strong English communication

Spanish and/or Italian skills

German/French language knowledge

Customer service experience

Problem-solving mindset

Team spirit

Job description

A global financial services company in Dubai seeks a Customer Service Specialist to enhance customer experience through expert guidance. The role involves engaging with international customers, resolving inquiries, and collaborating within a diverse team, all while promoting excellent service standards. Ideal candidates are fluent in English and Spanish (or Italian) with a customer service background. Join our vibrant team and grow your career in a dynamic and supportive environment.