Toyota Service Advisor — Elevate Customer Experience & Revenue

Robinson & Co (Singapore) Pte Ltd; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading automotive group in Dubai seeks a passionate Service Advisor to enhance customer satisfaction and loyalty. You will establish strong connections with clients, maintain service quality, and drive revenue through effective upselling. Ideal candidates should possess a diploma in Automobile Engineering and have 3-5 years of experience in an automotive dealership. This role offers a dynamic environment with growth opportunities.

Qualifications

• Minimum of 3-5 years as a Service Advisor in an automotive dealership.
• Strong understanding of automotive products and technical details.
• Fluent in English; proficiency in Arabic is a plus.

Responsibilities

• Build strong customer relationships to enhance retention.
• Drive revenue through upselling and discount management.
• Address customer needs with expert advice and updates.

Skills

Customer Service

Communication

Relationship Building

Technical Knowledge

Education

Diploma or Bachelor’s degree in Automobile/Mechanical Engineering

Tools

MS Office

SAP

Job description

A leading automotive group in Dubai seeks a passionate Service Advisor to enhance customer satisfaction and loyalty. You will establish strong connections with clients, maintain service quality, and drive revenue through effective upselling. Ideal candidates should possess a diploma in Automobile Engineering and have 3-5 years of experience in an automotive dealership. This role offers a dynamic environment with growth opportunities.