Bilingual Customer Service Advisor (EN/FR) – Real Estate

Concentrix; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading customer service provider in the UAE is looking for a bilingual Customer Service Advisor (English/French). The role involves handling inbound calls, providing quality customer service, and identifying sales opportunities. Candidates should have at least 1 year of call center experience and good communication skills. This full-time position requires a positive attitude and a willingness to work in shifts.

Qualifications

• Minimum 1 year call center/customer service experience, preferably in real estate.
• Bilingual fluent in English (B2 Level+) and French.
• Good communication skills with a cheerful personality.

Responsibilities

• Answering inbound calls and maintaining call standards.
• Providing efficient and polite customer service.
• Identifying selling and cross-selling opportunities.

Skills

Customer Service Experience

Bilingual (English/French)

Communication Skills

PC Competency (MS Excel)

Positive Attitude

Education

Graduate preferred

Job description

A leading customer service provider in the UAE is looking for a bilingual Customer Service Advisor (English/French). The role involves handling inbound calls, providing quality customer service, and identifying sales opportunities. Candidates should have at least 1 year of call center experience and good communication skills. This full-time position requires a positive attitude and a willingness to work in shifts.