Bilingual Customer Service Advisor – Real Estate (UAE)

Concentrix; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading customer service firm in the UAE is seeking a Customer Service Advisor - UAE National. In this role, you will be responsible for providing exceptional service via telephone, handling customer inquiries, and identifying sales opportunities. Ideal candidates should be bilingual in English and Arabic, possess at least one year of call center experience, and have strong communication skills. This position offers the opportunity for professional growth in a fast-paced environment.

Qualifications

• Min. 1 year call center/customer service experience preferably in real estate.
• Fluent in English and Arabic.
• Tolerance for repetitive work in a fast-paced environment.

Responsibilities

• Receive and manage inbound calls from customers.
• Provide high quality customer service to inquiries.
• Identify and maximize selling opportunities.
• Participate in outbound calling programs as needed.

Skills

Bilingual in English and Arabic

Good communication and interpersonal skills

Proficient in MS Excel

Customer service experience

Cheerful personality

Empathetic and patient

Presentable and professional

Education

Bachelor's degree preferred

Job description

A leading customer service firm in the UAE is seeking a Customer Service Advisor - UAE National. In this role, you will be responsible for providing exceptional service via telephone, handling customer inquiries, and identifying sales opportunities. Ideal candidates should be bilingual in English and Arabic, possess at least one year of call center experience, and have strong communication skills. This position offers the opportunity for professional growth in a fast-paced environment.