Hotel Operations Manager jobs in United Arab Emirates

The Head of Operations is responsible for the day-to-day management, strategic planning, and service excellence. This includes leading clinical and administrative teams, ensuring regulatory compliance, optimizing resource use, and driving innovations in care delivery. The ideal candidate brings a clinical background and a strong track record in healthcare operations.

• Contribute to short and long-term organizational planning and strategy as a member of the management team
• Risk management and implementation of Quality Management Program
• Liaise with corporate managers to address legal, contractual, and purchasing issues and requirements
• Demonstrates appropriate delegation and coordination of tasks and duties in the operations of the clinic using appropriate organizational/priority setting skills
• Establishes a system of communication to coordinate activities/functions
• Track performance of clinical and non-clinical employees
• Develops the leadership skills of staff through delegation of responsibility
• Empowers staff to achieve their best professionally and guides them through creative problem solving
• Assisting in preparation of monthly MIS reports
• Manage all functions within the facility
• Increase the effectiveness and efficiency of Support Services through improvements to each function (HR, IT, Finance) as well as coordination and communication between functions
• Drive initiatives in the management team and organization that contribute to long-term operational excellence
• Providing consulting services on matters related to business development, insurance questions, and business structure and growth
• Ensuring that the work of the department is effectively coordinated with other departments/sections in a timely manner and is aligned to the overall facility goals
• Engages in health promotion activities in the healthcare organization and community
• Provides a suitable environment that supports patient and family learning
• Facilitates and promotes education and effective communication between the patient, family, interdepartmental and the interdisciplinary healthcare team as required
• Support quality education, orientation program, and participates in career development
• Responsible for compliance with Department of Health (DOH) and Insurance regulations

• Deliver on operational budget and cost-saving targets
• Maximize resource utilization and scheduling efficiency
• Increase revenue through reduction in cancellations and improved patient throughput
• Manage vendor and service contracts
• Support timely and accurate financial reporting
• Achieve 100% regulatory and accreditation compliance
• Maintain >90% patient satisfaction
• Ensure operational readiness for audits and inspections
• Improve staff retention and engagement
• Standardize processes through SOP implementation across all departments

• Bachelors degree in Business Administration, Healthcare Administration, Public Relations, or relevant field

Experience:

• 5 to 10 years of management experience with a healthcare facility and proven experience in operations management

• Strong leadership and team management skills
• Excellent organizational and multitasking abilities
• Effective communication and interpersonal skills
• Risk management and problem-solving capabilities
• Knowledge of insurance processes and claim management
• Ability to work cross-functionally across clinical and administrative teams
• Strategic planning and business development mindset
• Strong understanding of healthcare operations and compliance (especially DOH regulations)
• Financial planning and budgeting skills
• Proficiency in performance tracking and quality improvement

Remote Work: No

Employment Type: Full-time