Senior Payments Operations Manager – Remote

Abu Dhabi Commercial Bank; Remote; AED 120,000 - 200,000; Full time

Job summary

A leading bank in the UAE is looking for an experienced professional to manage payment operations and ensure compliance with regulatory standards. The ideal candidate should have over 6 years of experience in payment operations, with at least 5 years in a senior managerial position. Responsibilities include conducting remittances, managing customer requests, and implementing effective risk controls. Comprehensive benefits and flexible working options are available, fostering a balanced work environment and continuous learning opportunities.

Benefits

Market-leading medical insurance

Employee preferential rates on loans

Children education assistance for certain job levels

Qualifications

• At least 6 years of experience in payment operations with at least 5 years in a senior managerial position.
• Experience of, and exposure to payment operations, operational risk, and management reporting.

Responsibilities

• Conduct and process the execution of remittances and cheque clearing.
• Manage customer requests related to payments and ensure timely resolutions.
• Implement adequate controls around processes within the Bank’s risk management framework.

Skills

Payment operations

Operational risk management

Relationship management

Process improvement

Negotiation skills

Education

Bachelor’s Degree in Commerce, Finance, or Business Administration

Job description

A leading bank in the UAE is looking for an experienced professional to manage payment operations and ensure compliance with regulatory standards. The ideal candidate should have over 6 years of experience in payment operations, with at least 5 years in a senior managerial position. Responsibilities include conducting remittances, managing customer requests, and implementing effective risk controls. Comprehensive benefits and flexible working options are available, fostering a balanced work environment and continuous learning opportunities.