Assistant Project and Operations Manager

Pactive Sustainable Solutions; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A sustainable solutions company based in Dubai is looking for an Assistant Project & Operations Manager to support BMS, ELV, and IoT projects. The successful applicant will assist in project planning, execution, and maintenance while ensuring compliance with quality and safety standards. Candidates should possess relevant experience in smart building projects and the ability to manage various stakeholders effectively, with a strong focus on communication and documentation skills.

Qualifications

• 5–9 years of experience in BMS, ELV, IoT, or smart building projects.
• 3–5 years of hands-on experience in project coordination and support.
• Familiarity with commissioning and SLA-based services.

Responsibilities

• Support planning, scheduling, and execution of various projects.
• Monitor project progress, milestones, risks, and deliverables.
• Coordinate with teams to ensure integrated project delivery.
• Prepare project documentation and maintain accurate records.

Skills

BMS knowledge

ELV knowledge

IoT systems knowledge

Strong communication

Problem-solving abilities

Education

Bachelor’s Degree in Instrumentation, Automation, Electrical, Electronics Engineering

Project Management and BMS / ELV / IoT vendor certifications

Job description

Job Purpose

• The Assistant Project & Operations Manager supports the planning, coordination, and delivery of BMS, ELV, and IoT projects, ensuring timely execution, cost control, and compliance with approved technical, quality, HSE, and contractual requirements.
• The role also supports system handover and post-handover operations, contributing to service continuity, system performance, and client satisfaction across live environments.

Roles, Responsibilities, Duties

Project Planning & Execution

• Support planning, scheduling, and execution of BMS, ELV, and IoT projects in line with approved project plans and timelines.
• Monitor project progress, milestones, risks, and deliverables, supporting timely issue resolution and corrective actions.
• Assist in coordinating testing, commissioning, snagging, and final acceptance activities.

Coordination & Stakeholder Management

• Coordinate with engineering, site, procurement, commissioning, and subcontractor teams to ensure integrated project delivery
• Liaise with clients, consultants, contractors, and vendors to maintain alignment and effective communication.

Technical & Documentation Support

• Assist in reviewing shop drawings, technical submittals, RFIs, and approvals.
• Support preparation and maintenance of project documentation, as-built records, O&M manuals, and handover files
• Coordinate system handover and support client training activities.

Cost, Schedule & Commercial Support

• Support budget tracking, cost control, variation coordination, and related commercial documentation.
• Assist in monitoring schedules and resource allocation to support on‑time delivery.

Operations & Service Support

• Support post-handover operations, including preventive and corrective maintenance activities.
• Monitor system performance, uptime, and SLA compliance, assisting with incident response and corrective actions.

Quality, Safety & Compliance

• Ensure compliance with project specifications, QA/QC procedures, HSE requirements, and organizational standards.
• Support audits, inspections, and adherence to statutory and contractual obligations.

Reporting & Governance

• Prepare progress reports, dashboards, MOMs, and status updates for management and stakeholders.
• Maintain accurate logs and records for project and operational activities.

Occupational and workplace Health and Safety responsibilities

• In addition to all job specific responsibilities, all employees are required to adhere to all Khidmah health, safety and environmental (HSE) policies, procedures, practices, and relevant legal and statutory health, safety and environmental requirements and obligations. All employees are personally responsible to familiarize themselves with these policies, procedures, practices, updates, etc. Khidmah HSE department regularly updates existing and introduce new policies, procedures and practices and each employee is personally responsible to ensure they stay updated and compliant with all such updates and new additions.

Information Security responsibilities

• Comply with Khidmah Information Security Policies
• Be aware of and fulfil their information security responsibilities
• Ensure whoever handles sensitive company information have taken the Security Awareness Training
• Know how to report a security incident (to IT ServiceDesk or InfoSec).
• Not Disable his/her OS firewall and/or Antivirus
• Restrict use to authorized purposes, Protect access accounts, privileges and associated passwords.
• Accept accountability of his/her individual user accounts, and maintain confidentiality

Qualification

• Bachelor’s Degree in Instrumentation, Automation, Electrical, Electronics Engineering, or a related discipline.
• Project Management and BMS / ELV / IoT vendor certifications are preferred.

Experience and Skills

Industry Experience (No. of years)

• 5–9 years of experience in BMS, ELV, IoT, or smart building projects and operations.

Position/functional experience (No. of years)

• 3–5 years of hands‑on experience in project coordination, execution support, and post-handover operations, with exposure to commissioning and SLA‑based services

Competencies and Skills

Technical

• Strong knowledge of BMS, ELV, and IoT systems and smart building operations.
• Ability to interpret drawings, specifications, and technical documentation.
• Working understanding of commissioning, system integration, and SLA‑based services.

Professional & Behavioural

• Strong planning, coordination, and multitasking skills.
• Effective communication, stakeholder management, and problem-solving abilities.
• High attention to detail with strong documentation and compliance discipline.