People & Operations Manager - Frontline Stores

Majid Al Futtaim; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading retail organization in Dubai is seeking a People & Organization Manager to oversee people-related activities for a large frontline workforce. The role includes workforce planning, employee relations management, and coaching store leaders. Candidates should have 5–7 years of experience in P&O, a relevant degree, and strong knowledge of UAE labor laws. Join an innovative team focused on creating positive work environments and enhancing employee engagement.

Benefits

Friendly work environment

Diverse team of over 45,000 colleagues

Qualifications

• 5–7 years of People & Organization experience in a fast-paced environment.
• Proven experience managing large frontline teams across multiple sites.
• Strong knowledge of UAE labor laws and compliance.

Responsibilities

• Oversee staffing and performance across multiple stores.
• Manage employee relations including grievances and disciplinary actions.
• Coach and support store managers in leadership capabilities.

Skills

Workforce planning

Employee relations

Coaching skills

Interpersonal skills

Communication skills

Resilience under pressure

Education

Bachelor’s degree in Human Resources or Business Administration

Job description

A leading retail organization in Dubai is seeking a People & Organization Manager to oversee people-related activities for a large frontline workforce. The role includes workforce planning, employee relations management, and coaching store leaders. Candidates should have 5–7 years of experience in P&O, a relevant degree, and strong knowledge of UAE labor laws. Join an innovative team focused on creating positive work environments and enhancing employee engagement.