Customer Support Specialist jobs in United Arab Emirates

PlanRadar is a leading platform for digital documentation, communication and reporting in construction, facility management and real estate projects. It enables customers to work more efficiently, enhance quality and achieve full project transparency. By improving collaboration and providing access to real-time data, PlanRadar’s easy-to-use platform adds value to every person involved in a building’s lifecycle, with flexible capabilities for all company sizes and processes. Today, PlanRadar serves more than 150,000 users across 75+ countries.

PlanRadar promises an inclusive, engaging and exciting place to work. We are inquisitive minds who challenge the status quo, with a drive to change our client's industry for the better. Our people matter the most, and we regularly conduct surveys and implement changes to ensure our benefits and the way we work reflects the culture that we promote. If you're courageous and ready for a new adventure, join PlanRadar!

As a Sales Consultant GCC, you will be building our customer base in one of our newest and most exciting regions. You’ll take on warm customer leads generated in-house and will develop and execute the sales process. From acquisition to presentation to closing, you’ll be at the forefront of our growth throughout the region. Over time, you’ll become an expert on the product and on the needs of your customers. While collaborating with other departments, you’ll develop your own style of pitching and negotiating, taking into account our diverse customer segments.

This is a fantastic opportunity for someone craving ownership and eager to have a huge impact on a fast growing scale-up in the B2B SaaS space!

• Drive new customer acquisition across the GCC region with a strong focus on Saudi Arabia (KSA)
• Manage the full end-to-end sales cycle—from lead generation to deal closure—while nurturing existing client relationships to drive retention, upselling, and long-term growth
• Conduct compelling product demonstrations both online and face-to-face
• Attend and represent PlanRadar at exhibitions, trade shows and industry events in Saudi Arabia
• Build and maintain strong relationships with key stakeholders and decision-makers
• Collaborate with internal teams to support customer onboarding and ensure long-term success
• Report on pipeline activities and use data to forecast and achieve sales targets
• Continuously identify new market opportunities and contribute to regional growth strategy

• Proven track record in B2B sales with direct experience selling to clients in Saudi Arabia
• Fluent in Arabic and English, with excellent communication and negotiation skills
• Willing and able to travel frequently to Saudi Arabia for client visits and events
• Confident presenting to senior stakeholders and closing deals in a consultative sales environment
• Experienced in working within the construction, real estate, engineering or related sectors
• Self-driven, entrepreneurial mindset with a hunter mentality and strong results orientation
• Tech-savvy and quick to learn new software tools (CRM, sales enablement platforms, etc.)

• Room for personal and professional development
• Challenging and diversified line of action
• Working in a fast-growing company with international customers and investors
• Competitive and progressive base salary
• Performance-related career system
• Uncapped bonus based on a success-related commission scheme depending on net sales received
• Support from an experienced buddy during the onboarding phase
• Ongoing external sales training by experienced coaches
• Centrally located and attractive office in Dubai
• Possibilities to work from home
• Motivated and agile team with a common vision
• Free drinks, snacks & fruits
• Referral program
• Commission or bonus