Customer Support Specialist jobs in United States

Bachelor of Business Administration(Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Our client is a leading system integrator with 40 years of existence and over 1500 employees. They are an industry-leading solutions provider of digital infrastructure, digital innovations, computer-aided engineering, Autodesk training, BIM consultancy, applications modernization, audiovisual infrastructure, cybersecurity, cloud computing, outsourcing, and managed services.

• Identify and pursue new business opportunities within the areas of Cybersecurity, Smart Infrastructure, Cloud Computing, Data Centers, App Modernization, Digital Transformation, and Services.
• Conduct market research to identify potential clients, industry trends, and competitive landscape.
• Build and maintain a robust sales pipeline through effective lead generation and prospecting activities.
• Develop and execute strategic sales plans to achieve revenue targets.
• Build and nurture strong relationships with key clients, understanding their needs and providing tailored solutions.
• Conduct client presentations, negotiate contracts, and close deals to ensure customer satisfaction and revenue growth.
• Act as a trusted advisor to clients, providing insights and recommendations on industry best practices and solutions.
• Set clear sales targets, monitor performance, and provide regular feedback to drive individual and team success.
• Foster a collaborative and motivating work environment that encourages teamwork and professional growth.
• Collaborate with internal teams, including product development and marketing, to tailor solutions to client requirements in the areas of data analytics, robotics, digital automation, and customer experience management.
• Stay updated on industry trends, emerging technologies, and competitive offerings to provide input into product development and marketing strategies.

• At least 8 years of proven sales experience within IT Solutions, Digital Transformation, Managed Services, or related industries.
• Demonstrated success in achieving and exceeding sales targets, with a solid track record in technology sales.
• Able to manage a team of sales representatives.
• Strong understanding of the IT solutions landscape, including Cybersecurity, Cloud Computing, Data Centers, and Digital Transformation, Engineering Solutions & Services.
• Ability to articulate and simplify technical offerings to clients and partners effectively.
• Experience in solution selling and consultative sales approach.
• Strong negotiation and closing skills with the ability to drive profitable deals.
• Excellent presentation and communication skills, both written and verbal.

This is a chance to join a leading System Integrator that is actively expanding across the GCC region.