Customer Support Representative jobs in United Arab Emirates

Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.

As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.

We are looking to hire enthusiastic and driven Field Sales Representative to manage our car sales. They will be part of our Cars segment and will be meeting buyers and sellers to generate revenue through car sales. We are looking for strong negotiators with excellent communication skills and ability to drive sales.

Our Sales Representatives act as a mediator between the company and clients to achieve targeted sales and margins. In addition, they must possess strong communication and negotiation abilities to increase closing ratio.

In this role, you will:

• Build strong relationship with our clients (Sellers and buyers)
• Present the cars features and demonstration (test drive) during field viewings.
• Work closely with our finance, insurance and transfer team to ensure success of vehicle transfer.
• Identifying customer's needs before making recommendations.
• Assist with clients queries and questions via phone, email during the viewings.
• Understand the motors market and its various audiences.
• Follow up with buyers and sellers to improve the closing ratio.
• Promote various models as per the interest of the buyers.
• Understand the inspection report before starting your viewings and explain to the customers the vehicle condition, service, warranty and history professionally.
• Share the inspection report with our buyers.
• Update the viewings and add the comments on the system accurately and on time.

• At least 2 years experience as a field representative /account manager in UAE (Preferred within the Motors industry.
• Experience using CRM software/Apps (Salesforce preferred).
• Excellent written and verbal English skills.
• Strong closing skills.
• Strong customer service attitude, work ethic, and a drive for success
• Ability to multitask, prioritize, and manage time effectively & efficiently.
• Well-versed in customer services and training techniques with the ability to learn quickly
• Valid UAE driver’s license and willingness to hit the road to meet new and existing clients.

• A fast paced, high performing team.
• Multicultural environment with over 50 different nationalities
• Competitive Tax-free Salary
• Comprehensive Health insurance
• Annual Air Ticket Allowance
• Employee discounts at multiple vendors across the emirates
• Rewards & Recognitions
• Learning & Development

Bayut & dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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