Customer Service Representative jobs in United Arab Emirates

We are looking for an enthusiastic and driven Telesales Executive to join our growing sales team. In this role, you will be responsible for generating sales over the phone, building strong customer relationships, and achieving sales targets. Your ability to communicate effectively and understand customer needs will be essential to your success.

Key Responsibilities :

• Make outbound calls atleast 200-300 calls every day to potential and existing customers to inform them about our products / services
• Understand customer needs and provide appropriate solutions or recommendations
• Generate leads and close sales to meet or exceed monthly targets
• Maintain and update the customer database (CRM) with accurate information
• Follow up on leads and conduct regular follow-up calls with prospects
• Handle customer objections professionally and effectively
• Work closely with the sales team to develop strategies for sales growth
• Provide excellent customer service and build long-term relationships with clients
• Stay informed about product features, promotions, and industry trends

Requirements :

• Proven experience in Telesales, telemarketing, or a similar sales role
• Excellent communication and interpersonal skills
• Persuasive and goal-oriented approach
• Ability to handle rejection and remain positive
• Familiarity with CRM software and sales processes
• High school diploma or equivalent; a degree in Business or Marketing is a plus
• Strong organizational and multitasking skills