Customer Service Representative jobs in United Arab Emirates

We are seeking a highly motivated and results-driven Sales Executive - BeFit Retail to join our dynamic team in Dubai. The ideal candidate will be responsible for driving sales growth, establishing strong relationships with clients, and promoting our products/services to meet customer needs. This role is crucial in achieving our company's sales targets and expanding our market presence. If you are passionate about sales, possess excellent communication skills, and have a proven track record of exceeding sales goals, we encourage you to apply and become a key player in our success.

Responsibilities

• Greet customers and ascertain what each customer wants or needs in order to exceed customer’s expectations.
• Responsible for customer assistance, cash register operation, sales / monetary transactions, opening / closing procedures.
• Maintain positive customer and employee relations; handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution, in case complain not sorted, report it immediately to line manager.
• Assist with inventory, display, merchandising and placement of stock on sales floor, stock rotation and mark-downs to ensure sales targets are achieved.
• Assist with tidying up or arranging merchandise and housekeeping tasks to ensure neat, clean and safe working environment.
• Use proper handling techniques and equipment to ensure safe handling of merchandise.
• Manage to create quotation based on price list provided by HO, follow up with customer, record details of inquiries, comments.
• Follow store policies and procedures as well as general company policies.
• Be aware of possible damage, theft or potential safety hazards, reporting observations immediately to line manager

Qualifications

• Minimum Qualification: High School or Equivalent Experience.
• Minimum Experience: Prior retail experience preferably in Fitness Industry

Skills, Knowledge & Abilities

Job Specific: Customer Service / Product Knowledge / Grooming / Merchandising / Self-

Management / Cash Till Operations.

Generic Skills: Bilingual / Communication Skills / Interpersonal Skills / Problem Solving