3,560
Customer Service jobs in United Arab Emirates
Intern – Customer Service Distributor Markets (Encouraging UAE Nationals to apply)
Intern – Customer Service Distributor Markets (Encouraging UAE Nationals to apply)
TOTALENERGIES MARKETING UAE L.L.C
United Arab Emirates
AED 30,000 - 60,000
Urgently required
5 days ago
I want to receive the latest job alerts for “Customer Service” jobs
Customer Services Support Officer
Customer Services Support Officer
ADIB - Abu Dhabi Islamic Bank
Abu Dhabi
AED 30,000 - 60,000
Urgently required
7 days ago
Senior Officer- Contact Centre - Customer Care Unit
Senior Officer- Contact Centre - Customer Care Unit
First Abu Dhabi Bank (FAB)
Abu Dhabi
AED 30,000 - 60,000
Estimator - Automotive Body Shop
Estimator - Automotive Body Shop
Client of Talentmate
Sharjah
AED 40,000 - 60,000
Urgently required
3 days ago
Everyday Goods - Retail | Butcher Associate
Everyday Goods - Retail | Butcher Associate
GMG
United Arab Emirates
AED 30,000 - 50,000
Urgently required
5 days ago
IELTS Operations Manager - UAE
IELTS Operations Manager - UAE
IDP Education (VN)
Abu Dhabi
AED 60,000 - 100,000
Urgently required
5 days ago
Assistant Manager ll
Dispatcher
Connect with headhunters to apply for similar jobsSenior Sales Support Assistant
Senior Sales Support Assistant
The Emirates Group
United Arab Emirates
AED 60,000 - 80,000
Urgently required
3 days ago
Dispatcher
Store InCharge - Supermarket / Hypermarket
Store InCharge - Supermarket / Hypermarket
Gulf Marketing Group (GMG Group)
Dubai
AED 60,000 - 80,000
Urgently required
3 days ago
Senior Sales Associate - Arabic Speaker
Senior Sales Associate - Arabic Speaker
Sapsa Bedding
Abu Dhabi
AED 120,000 - 200,000
Urgently required
4 days ago
Sales Specialist
Sales Specialist
BAKHORY PORTAL L.L.C
United Arab Emirates
AED 30,000 - 60,000
Urgently required
5 days ago
Customer Service Representative
Account Receivable Supervisor
Housekeeper
Tax Administrative Office Associate - San Francisco office
Tax Administrative Office Associate - San Francisco office
Frank, Rimerman + Co. LLP
Dubai
< AED 1,000
Urgently required
3 days ago
Accountant, Junior Accountant
Accountant, Junior Accountant
redfordrecruiters
Abu Dhabi
AED 50,000 - 70,000
Urgently required
3 days ago
UAE Consumer Happiness Officer
UAE Consumer Happiness Officer
Sundus Recruitment and Outsourcing Services, Abu Dhabi
Abu Dhabi
AED 60,000 - 80,000
Urgently required
3 days ago
HR Assistant, ROW PXT MENA
HR Assistant, ROW PXT MENA
Amazon Fulfillment MENA L.L.C
Abu Dhabi
AED 40,000 - 60,000
Urgently required
3 days ago
Sr./ Specialist, Credit Analysis
Sr./ Specialist, Credit Analysis
ADNOC Group
Abu Dhabi
AED 60,000 - 100,000
Urgently required
5 days ago
Franchise Hotel - Reservations Agent - Russian/Arabic Speaker
Franchise Hotel - Reservations Agent - Russian/Arabic Speaker
InterContinental Hotels Group
Dubai
AED 30,000 - 60,000
Urgently required
5 days ago
Account Manager
L1 - IT Support Technician
Franchise Hotel - Account Receivable Supervisor
Franchise Hotel - Account Receivable Supervisor
InterContinental Hotels Group
Dubai
AED 40,000 - 80,000
Urgently required
6 days ago
Intern – Customer Service Distributor Markets (Encouraging UAE Nationals to apply)
Be among the first applicants.
TOTALENERGIES MARKETING UAE L.L.C
United Arab Emirates
AED 30,000 - 60,000
Be among the first applicants.
5 days ago
Job description
Job Responsibilities
- Manage matrix processes between sales, supply chain, and local teams.
- Maintain harmonious relationships with colleagues across departments such as Accounting, Sales, Logistics, and Compliance to foster a conducive working environment.
- Navigate constraints including evolving custom regulations, regional political instability (Iran, Iraq, Afghanistan, Yemen, etc.), and high competition from non-major players.
- Leverage favorable factors like free zone benefits, port facilities, quality infrastructure, and communication tools.
- Receive orders, confirm PFI, and coordinate logistics for deliveries.
- Plan, organize, and coordinate export shipments to designated destinations for timely loading and dispatch.
- Coordinate with internal departments (Logistics, Accounts, Technical, Marketing) to fulfill customer requirements per order and shipping specifications.
- Prepare shipping documents, including Letters of Credit, as per country requirements.
- Operate Letters of Credit received from customers.
- Liaise with banks, shipping agents, inspectors, and third-party agents, including coordinating inspections with companies like SGS, as per destination requirements.
- Respond to customer inquiries via telephone and email daily.
- Ensure all shipment documents are attested, legalized, and sent as per destination country requirements.
- Maintain housekeeping of old orders in the system.
- Collect and record VAT supporting documents, tracking received and pending documentation.
- Send KPI reports and forecasts to distributors monthly.
- Maintain updated procedures for each customer.
- Generate reports on sales orders, deliveries, and pending orders.
Aviation
- Process daily air uplift orders in Avidial and SAP.
Accountabilities
- Handle face-to-face customer inquiries.
- Satisfy customer needs and build strong relationships through effective communication.
- Adhere to compliance processes, guidelines, and HSSEQ policies.
- Ensure shipments meet customer requirements and sales targets.
- Comply with Group HSSEQ Charter, MAESTRO requirements, and local regulations, demonstrating professionalism and vigilance.
- Notify compliance officers of any violations or non-compliance issues.
Knowledge
- Knowledge of export documentation and Letters of Credit is advantageous.
- Experience with SAP and data applications is preferred.
- Project experience relevant to the role is a plus.
Skills
- Strong interpersonal and communication skills.
- Proficiency in English or other languages is beneficial.
- Creative, self-motivated, organized, and capable of independent planning.
- Results-oriented approach.
Experience
- At least one year in Customer Service or a related industry.
Education
- Degree in Economics, Accounting, Mathematics, Statistics, or related quantitative business sciences is preferred.
- A Master’s degree in supply chain management is an advantage.
Additional Information
- Work flexibility includes 2 days of remote work per week.
- NP Level: Not applicable for Intern – Customer Service Distributor Markets.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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