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Resumo da oferta
A premier hospitality establishment in Ras Al Khaimah is seeking a Guest Services Manager to deliver exceptional customer service. Responsibilities include managing guest relations, addressing complaints, and ensuring a memorable experience. Ideal candidates will have a degree in hospitality, fluency in English, and strong problem-solving skills. Experience with hotel operations and guest relations is essential.
Qualificações
- Previous experience in the Front Office Department within a hotel.
- Fluency in both written and spoken English.
- Immaculate personal presentation.
Responsabilidades
- Provide professional and customer-focused service to guests.
- Maintain knowledge of hotel information and local services.
- Monitor guest service personnel for maximum satisfaction.
- Handle guest complaints effectively.
Conhecimentos
Formação académica
Ferramentas
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.