Safari Operations Lead: Guest Experience & Logistics

OceanAir; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading safari tour operator in Dubai is seeking a Safari Operations Coordinator to oversee logistics, provide exceptional customer service, and assist in itinerary planning for safari tours. The ideal candidate will have a bachelor's degree, 2-4 years of experience in safari operations, and strong organizational and communication skills. This role is essential for ensuring smooth tour execution and guest satisfaction.

Qualifications

• 2-4 years of experience in safari operations, tour coordination, or a similar role.
• Valid UAE driving license is an advantage.
• Experience with international guests or high-end safari operations preferred.

Responsibilities

• Oversee logistics of safari tours ensuring timely execution.
• Provide exceptional customer service via addressing guest inquiries.
• Assist in designing and planning safari itineraries.

Skills

Strong organizational skills

Excellent communication skills

Attention to detail

Problem-solving skills

Proficiency in Microsoft Office Suite

Education

Bachelor's degree in Hospitality Management, Tourism, Business Administration

Tools

CRM software

Job description

A leading safari tour operator in Dubai is seeking a Safari Operations Coordinator to oversee logistics, provide exceptional customer service, and assist in itinerary planning for safari tours. The ideal candidate will have a bachelor's degree, 2-4 years of experience in safari operations, and strong organizational and communication skills. This role is essential for ensuring smooth tour execution and guest satisfaction.