Customer Service Associate jobs in United Arab Emirates

We are seeking an experienced and results-driven Sales Manager to lead strategic sales initiatives, expand market presence, and drive sustainable revenue growth in the retail/digital signage and out-of-home (OOH) advertising sector. The ideal candidate will have a proven track record in B2B, B2C sales leadership, particularly within the UAE/GCC region, with strong expertise in building strategic partnerships, identifying new business opportunities, and managing high-value client portfolios. This role requires a sales leader who can combine market insights, solution-based selling, and team leadership to deliver consistent business growth and enhance client brand visibility.

• Develop and execute long-term sales strategies aligned with company objectives.
• Analise market trends, customer insights, and competitor activity to identify new opportunities.
• Drive penetration into untapped markets and premium advertising locations.

• Build and nurture long-term relationships with key clients and decision-makers.
• Offer tailored OOH and digital signage solutions aligned with client marketing goals.
• Ensure exceptional customer experience to maximize satisfaction, loyalty, and retention.

• Forge and manage strategic partnerships that enhance market positioning.
• Represent the company at industry events, exhibitions, and networking platforms.

• Lead, mentor, and manage a high-performing sales team with clear KPIs.
• Provide ongoing training on sales best practices, product innovation, and market trends.
• Foster a culture of accountability, collaboration, and performance excellence.

• Achieve and exceed annual sales targets and revenue growth goals.
• Track, analyse, and report sales performance using CRM and analytics tools.
• Provide data-driven insights to optimize sales strategies and business forecasting.

Qualification: Master’s or Bachelor’s degree in Business Administration, Marketing, or a related field. Relevant certification will be preferred.

• Minimum 10 years of B2B sales experience, including at least 5 years in a senior leadership role in signage, OOH advertising, or media industry.
• Demonstrated success in exceeding sales targets and driving business growth in UAE/GCC markets.
• Expertise in client relationship management, consultative/solution-based selling, and market expansion.

• Strong command of CRM platforms (Salesforce, Zoho, HubSpot, or equivalent).
• Skilled in sales performance tracking, pipeline management, and analytics.
• Familiarity with digital tools and programmatic OOH advertising solutions (advantageous).

• Strong business acumen with a strategic mindset.
• Excellent communication, negotiation, and presentation skills.
• Ability to inspire and lead diverse sales teams in a competitive market.
• Ability to thrive in fast-paced, multicultural environments.