Customer Service Advisor jobs in United Arab Emirates

This role oversees commercial performance and strategic sales development across Saudi Arabia, driving growth, profitability, and brand excellence through importer partnerships. The position requires strong sales leadership, market insight, and the ability to influence across regional and importer levels.

The client is a leading global premium automotive brand with a strong regional presence and a commitment to innovation, performance, and customer experience. The Middle East office manages strategic market operations, brand standards, and importer development across the region.

The Key Account Manager for Saudi Arabia is responsible for planning, steering, and monitoring importer sales performance to achieve wholesale, retail, and customer satisfaction targets. The role involves managing business planning, market analysis, and performance reviews, while ensuring adherence to brand retail standards. Key responsibilities include optimizing sales channels (corporate, fleet, and retail), overseeing marketing execution, supporting dealer network development, and ensuring compliance with reporting and operational processes. The position also requires active market engagement, participation in key events, and implementation of product, pricing, and facility strategies in collaboration with regional teams.

The ideal candidate holds a bachelor's or master's degree in business or a related field, with 6-8 years of automotive sales experience with experience managing the Saudi market. They possess strong commercial acumen, leadership presence, and fluency in English and Arabic. The role suits a self-driven professional with strong negotiation and communication skills, deep understanding of Saudi automotive culture, and the ability to travel frequently within the Kingdom.

A competitive package + family benefits

• sales