Inside Sales & Client Growth Specialist (Remote-Optional)

OIA Global; Country; Hybrid; AED 183,000 - 258,000; Full time

Job summary

A logistics company in the UAE is seeking an Inside Sales Specialist to generate new business opportunities and manage customer relationships. The ideal candidate will have experience in virtual sales, a customer-focused mindset, and exceptional communication skills. Responsibilities include managing a portfolio of accounts, driving revenue growth, and achieving key performance indicators. The position offers a competitive remuneration package, career development opportunities, and a supportive work culture.

Benefits

Competitive remuneration package

Flexible work arrangements

Training and development programs

Friendly work culture

Access to online courses

Employee recognition competitions

Qualifications

• Experience in virtual sales or customer service experience an advantage.
• Experience in the freight forwarding or logistics industry is required.
• Ability to build rapport and maintain relationships with clients.

Responsibilities

• Manage up to 400 potential customers and develop accounts across multiple countries.
• Track account activity to identify churn risks and work proactively.
• Win back 'Lost Clients' within the region.
• Work with Centralized pricing team on developing new clients from the spot market.
• Meet KPI's such as call numbers and GP growth.

Skills

Effective communication

Oral and written communication

Listening and negotiation

Multi-tasking

Attention to detail

Positive attitude

Education

Experience in virtual sales or customer service

Experience in freight forwarding or logistics

Familiarity with CRM software

Tools

CRM Software (Salesforce, HubSpot)

Job description

A logistics company in the UAE is seeking an Inside Sales Specialist to generate new business opportunities and manage customer relationships. The ideal candidate will have experience in virtual sales, a customer-focused mindset, and exceptional communication skills. Responsibilities include managing a portfolio of accounts, driving revenue growth, and achieving key performance indicators. The position offers a competitive remuneration package, career development opportunities, and a supportive work culture.