Customer Relationship Manager jobs in United Arab Emirates

Performance Plus Motors is a subsidiary of Abu Dhabi Motors, established in 2021 to drive innovation in the UAE’s mobility sector. We specialize in new passenger vehicle trading, motorcycles, electric bicycles, and Trike scooters, alongside full-service maintenance and repair solutions. With a focus on sustainability and cutting-edge technology, we proudly represent Zero Motorcycles and VOYAH — two leading brands in the electric mobility space. We are committed to delivering personalized service, quality vehicles, and smart transportation solutions across the region.

Job Summary

The Sales Executive is responsible for promoting and selling vehicles and automotive products to customers by identifying their needs, offering suitable solutions, and delivering exceptional customer experience. The role involves showroom-based sales, client follow-ups, test drive coordination, and the achievement of monthly sales targets.

• Customer Engagement & Sales
  • Greet customers, assess their needs, and recommend suitable vehicles and financing options.
  • Conduct vehicle presentations, test drives, and product demonstrations.
• Sales Target Achievement
  • Meet or exceed monthly sales targets for vehicles, accessories, insurance, and financing.
  • Proactively follow up on leads generated through walk-ins, calls, or digital platforms.
• Quotation & Documentation
  • Prepare quotations, proforma invoices, and sales contracts in coordination with the finance and admin team.
  • Ensure all required documents (IDs, payment receipts, registration forms) are accurately submitted.
• Customer Relationship Management
  • Maintain contact with existing customers for repeat sales, service reminders, and feedback.
  • Ensure customer satisfaction throughout the pre-sale and post-sale processes.
• Product & Market Knowledge
  • Stay updated on vehicle specifications, pricing, promotions, and competitor products.
  • Attend training sessions and product launches as required.

To be a successful Sales Executive, you should have excellent communication, negotiation, and customer relationship skills, with the ability to deliver an exceptional sales experience and achieve performance targets.

Qualifications, Certifications & Experience (Mandatory & Preferred):

• Bachelor’s degree in Business Administration, Marketing, Automotive Management, or a related field.
• 4–6 years of experience in automotive sales (new or pre-owned vehicles).
• Proven record of achieving or exceeding sales targets.

Skills & Competencies (Technical, Behavioral, and Soft):

Technical Skills:

• Proficiency in CRM and sales software (e.g., Autoline, Salesforce, DMS).
• Strong product knowledge of vehicles, features, and financing options.
• Excellent negotiation, communication, and closing skills.
• Ability to prepare quotations, manage leads, and handle documentation efficiently.

Behavioral Skills & Competencies:

• Customer Focus – Builds strong client relationships and ensures satisfaction at every stage.
• Accountability & Ownership – Works independently and ensures targets are achieved with quality results.
• Agility & Adaptability – Responds positively to changing priorities and customer needs.
• Collaboration & Influence – Works well with colleagues across departments to achieve shared goals.
• Result Orientation – Focused on achieving high performance through proactive and strategic selling.

Benefits: In return, we offer you a path towards your most rewarding career and an opportunity to be part of one of the leading family groups within the UAE. Additionally, we provide a competitive benefits package for all successful candidates.

• Al ain - Abu Dhabi

Established more than 40 years ago, the United Al Saqer Group (UASG) is one of the leading multi-sector business groups in the United Arab Emirates. The UASG owns and operates a diverse yet complementary portfolio of more than 7 UAE-based companies encompassing a number of key industry sectors, which includes Abu Dhabi Motors, Dalma Motors, Al Saqer Heavy Equipment, Al Saqer Property Management, Awraq Islamic Financial Brokerage, Royal International Construction, and Royal Joinery.