Luxury Lobby Host — VIP Guest Concierge

The First Collection; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality brand in Dubai is seeking a Lobby Hostess to welcome guests and manage lobby operations. Responsibilities include greeting visitors, assisting with inquiries, and ensuring a seamless experience. The ideal candidate has customer-facing experience, excellent communication skills, and a strong sense of hospitality. Passion for delivering exceptional guest experiences is essential. This role offers opportunities for professional growth within our esteemed hospitality team.

Qualifications

• Previous experience in a customer-facing or hostess role.
• Excellent verbal communication and interpersonal skills.
• Professional grooming and polished appearance.
• Fluent in English; knowledge of additional languages is an asset.
• Ability to remain calm in a fast-paced setting.

Responsibilities

• Greet guests and visitors in a friendly manner.
• Assist guests with directions and check-in guidance.
• Coordinate with Front Office and Concierge teams.
• Monitor lobby traffic and anticipate guest needs.
• Handle guest queries and complaints professionally.

Skills

Customer-facing experience

Verbal communication

Interpersonal skills

Hospitality etiquette

Attention to detail

Flexibility

Job description

A leading hospitality brand in Dubai is seeking a Lobby Hostess to welcome guests and manage lobby operations. Responsibilities include greeting visitors, assisting with inquiries, and ensuring a seamless experience. The ideal candidate has customer-facing experience, excellent communication skills, and a strong sense of hospitality. Passion for delivering exceptional guest experiences is essential. This role offers opportunities for professional growth within our esteemed hospitality team.