Customer Care Representative jobs in United Arab Emirates

Value Mentor is a leading cyber security service provider with customers in USA, UAE, UK, India, Bahrain, Saudi Arabia, Kuwait, Oman, Qatar, Uganda. We enable clients to reduce risk by taking a strategic approach to cybersecurity. We help you align your security program to achieve specific business outcomes with our full suite of service capabilities, from strategy to technology—and everything in between.

Since our founding in 2014, Value Mentor has completed more than 2500 cybersecurity projects across small, medium, and large enterprises. We serve customers across various industries.

Our team of former CISOs and security experts often helps customers with their unique challenges, providing practical solutions based on real-world experience.

Job Summary

We are seeking a results-driven Account Executive with expertise in selling cybersecurity services in the XXX market. The ideal candidate will have a proven track record in sales within the IT or cybersecurity sectors, along with deep technical knowledge of cybersecurity solutions. Experience in remote selling to designated geographies is essential. Key responsibilities include building and managing client relationships, achieving sales targets, and developing strategic plans to drive business growth. Essential skills include client-centric sales, technical proficiency, strategic planning, and industry awareness. Excellent presentation and communication skills are required, along with the ability to stay current with cybersecurity trends and innovations.

• Account Management: Maintain and nurture relationships with existing clients, increasing revenue through upselling and cross-selling.
• Tailor Solutions to Client Needs: Assess clients' cybersecurity challenges and recommend customized solutions.
• Achieve and Exceed Sales Targets: Promote and sell cybersecurity services to meet and surpass sales goals.
• Account Creation: Identify and generate sales from potential new clients.
• Develop and Execute Sales Strategies: Create strategies to grow market share and expand the client base.
• Conduct Client Presentations: Deliver persuasive presentations and proposals to demonstrate the value of our solutions.
• Knowledge Updation: Maintain a strong understanding of our services, industry trends, competitors, and emerging threats.
• Reporting: Prepare sales reports and forecasts using the company CRM, updating all sales activities accordingly.

Key Skills

• Sales Planning: Ability to develop and execute plans to penetrate markets and maximize revenue.
• Sales Skills: Proficiency in understanding customer needs and offering valuable solutions through a consultative approach.
• Relationship Management: Build trust and uncover requirements with key stakeholders, especially C-Levels.
• Technical Knowledge: Solid understanding of cybersecurity, digital transformation, and managed security solutions.
• Entrepreneurial Mindset: Take ownership of your client portfolio and drive innovative solutions.
• Customer Focus
• Communication & Presentation Skills: Excellent verbal and written communication, with the ability to deliver compelling presentations to senior management.
• Result Orientation
• Forecasting and Analytics: Manage sales forecasts accurately and utilize data analytics to drive sales.