Communications Specialist jobs in Spain

Job summary

A luxury hotel chain in Abu Dhabi seeks a dedicated Telephone Operator to manage all incoming and outgoing calls. The role involves assisting guests with inquiries while ensuring smooth communication within the hotel. Ideal candidates will have excellent verbal skills, strong listening abilities, and previous hospitality experience. Join our passionate team that values personal growth and provides competitive benefits in a dynamic work environment.

Benefits

Qualifications

• 1 – 2 years of experience in the hospitality industry is preferred.
• Good knowledge of telephone systems and basic computer skills.

Responsibilities

• Answer and route all incoming calls promptly and politely.
• Handle guest requests, messages, and wake-up calls accurately.
• Coordinate communication between departments to ensure timely service.
• Maintain updated knowledge of hotel information and procedures.
• Record and log all calls and requests in the system.