Assistant PR and Marketing Manager

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 50,000 - 70,000; Full time

Job summary

A leading hotel chain in Abu Dhabi is seeking candidates for a sales role focused on promoting brand awareness and maximizing revenue. Responsibilities include communicating with potential owners, ensuring guest loyalty, and maintaining high standards of guest service. The ideal candidate should have at least 1 year of related work experience and a high school diploma. Join a diverse team dedicated to fostering an inclusive environment where every background is valued.

Qualifications

• At least 1 year of related work experience.
• Experience in a customer-oriented role.
• Clear and professional communication skills.

Responsibilities

• Promote brand image and maximize revenue.
• Communicate with potential owners and handle inquiries.
• Assure adherence to company standards and policies.

Skills

Sales techniques

Customer service

Communication

Team collaboration

Education

High school diploma or G.E.D. equivalent

Job description

Overview

POSITION SUMMARY: Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g. rewards points show tickets). Perform general office duties to support Sales & Marketing (e.g. filing sending emails typing faxing). Receive record and relay messages accurately completely and legibly.

Assist management in training evaluating counseling and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Required Experience:

Manager