Guest Communications Specialist

Minor International; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent hospitality company in Dubai seeks a Telecommunications service agent committed to guest satisfaction. Responsibilities include managing calls, assisting guests with inquiries, and ensuring smooth telecommunication operations. Candidates should have secondary education, a minimum of one year of experience, and excellent English communication skills. This full-time role does not offer remote work options.

Qualifications

• Minimum 1 year of relevant experience.
• Ability to speak other languages is advantageous.

Responsibilities

• Process all incoming and outgoing calls accurately.
• Ensure smooth internal telecommunication as per Hotel Standards.
• Assist guests with international calls and directory queries.

Skills

Excellent reading

Writing in English

Oral proficiency in English

Good communication skills

Service oriented

Team contribution

Education

Secondary / High school education

Job description

A prominent hospitality company in Dubai seeks a Telecommunications service agent committed to guest satisfaction. Responsibilities include managing calls, assisting guests with inquiries, and ensuring smooth telecommunication operations. Candidates should have secondary education, a minimum of one year of experience, and excellent English communication skills. This full-time role does not offer remote work options.