Client Services Manager jobs in United States

Our client, a global beverage company, is seeking a Senior Key Accounts Executive with managerial experience in HORECA to manage and grow partnerships with leading hotels, restaurants, cafés, and catering companies across the UAE.

Position: Senior Key Accounts Executive – HORECA (Hotels, Restaurants, Catering)

Location: UAE

Industry: FMCG / Beverage (Energy Drinks/Carbonated Drinks)

Experience Required: Min 5-7 years

Our client, a global beverage company, is seeking a Senior Key Accounts Executive with managerial experience in HORECA to manage and grow partnerships with leading hotels, restaurants, cafés, and catering companies across the UAE.

• Manage and grow a portfolio of key HORECA accounts, acting as the primary point of contact for decision-makers such as F&B Directors and Procurement Managers.
• Develop and implement account-specific business plans to achieve volume, value, and profitability targets.
• Build strong, long-term partnerships by understanding customer needs, providing tailored solutions, and ensuring exceptional service.
• Lead commercial negotiations, contract agreements, and pricing discussions.
• Conduct regular business reviews with clients to align objectives, address challenges, and explore growth potential.
• Monitor market trends, competitor activities, and customer feedback to inform strategic decisions.
• Oversee product availability, quality standards, and brand visibility in all HORECA outlets.
• Drive execution of new product launches, promotional campaigns, and seasonal activations in collaboration with marketing teams.
• Maintain accurate and up-to-date records of contracts, agreements, and customer interactions.

• 5-7 years of key account management experience in beverage industry, with a strong focus on HORECA.
• Established network and in-depth knowledge of the UAE HORECA market.
• Excellent negotiation, presentation, and relationship management skills.
• Analytical mindset with the ability to draw actionable insights from data.
• Proficiency in Microsoft Office; familiarity with CRM or sales automation tools.

Experience with HORECA Sector? Yes No Valid UAE License? Yes No Experience with Beverage industry (Energy Drinks/Carbonated Drinks)? Yes No

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