Laundry Supervisor

AccorHotel; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel chain in Abu Dhabi is seeking a Laundry Supervisor to oversee all laundry operations, ensuring quality and efficiency. The ideal candidate will have at least 2-4 years of experience in laundry management and possess strong leadership skills. Responsibilities include staff training, quality control, and equipment maintenance. Competitive salary, career advancement opportunities, and comprehensive health benefits offered. A commitment to eco-friendly practices within the hotel’s operations is essential.

Benefits

Competitive salary and compensation

Training and development opportunities

Career advancement

Health and wellness benefits

Employee recognition programs

Work-life balance policies

Provision of uniforms

Transportation services

Employee wellness programs

Qualifications

• Minimum 2-4 years experience in hotel or commercial laundry operation.
• At least 1 year in a supervisory role.
• Strong understanding of laundry chemicals and fabric care.

Responsibilities

• Lead and coordinate laundry attendants' activities.
• Oversee laundry process ensuring high standards.
• Conduct regular quality checks on linens and uniforms.

Skills

Team Management

Attention to Detail

Communication Skills

Problem-Solving Abilities

Education

High school diploma or equivalent

Diploma or certification in hospitality or textile management

Job description

Responsibilities

• Team Supervision: Lead and coordinate the activities of laundry attendants to ensure efficient operation and high‑quality service.
• Laundry Operations: Oversee the entire laundry process including sorting, washing, drying, ironing, and folding ensuring high standards of cleanliness and presentation.
• Equipment Maintenance: Monitor and ensure the proper functioning of all laundry equipment, reporting any maintenance issues to the engineering team for timely repair.
• Quality Control: Conduct regular checks to ensure linens, uniforms and guest laundry meet company quality standards before distribution.
• Inventory & Stock Control: Monitor and manage stock levels of detergents, chemicals and laundry supplies ensuring proper storage and usage.
• Guest & Internal Services: Coordinate guest laundry, dry cleaning and pressing services ensuring timely delivery and handling of special requests.
• Sustainability & Waste Management: Implement eco‑friendly practices by optimizing water and energy consumption, reducing chemical waste and promoting sustainable cleaning solutions.
• Safety & Hygiene Compliance: Ensure all laundry processes comply with hygiene, safety and infection control standards, including the proper handling of soiled and contaminated linens.
• Training & Development: Provide training to laundry attendants on best practices, machine operation, safety protocols and guest service excellence.
• Collaboration: Work closely with the housekeeping, uniform and linen departments to ensure smooth operations and timely linen distribution.
• Report & Documentation: Maintain accurate records of laundry operations, including equipment maintenance logs, inventory levels and performance reports.

Qualifications

• Education: High school diploma or equivalent; a diploma or certification in hospitality or textile management is a plus.
• Experience: Minimum 2-4 years of experience in a hotel or commercial laundry operation with at least 1 year in a supervisory role.
• Technical Knowledge: Strong understanding of laundry chemicals, fabric care and machine operation.
• Leadership & Team Management: Ability to lead, train and motivate a team in a fast‑paced environment.
• Attention to Detail: Strong ability to maintain high cleanliness, hygiene and quality standards.
• Communication Skills: Excellent verbal and written communication skills for coordinating with multiple departments.
• Problem‑Solving Abilities: Ability to quickly address and resolve operational challenges while maintaining service excellence.

Sustainability: Commit to and maintain sustainable practices by enhancing resource efficiency, minimizing waste and promoting eco‑friendly social and ethical initiatives. Align with the hotel's broader ESG (Environmental Social and Governance) and CSR (Corporate Social Responsibility) objectives to drive a positive impact across all pillars of sustainability.

Compliance and Standards: Ensure full compliance with local legal requirements, international standards, health and safety regulations, company policies, ISO standards and industry best practices. Continuously review and update operational processes to ensure alignment with evolving legal and regulatory requirements.

Food Safety & Hygiene: Ensure full compliance with hygiene and sanitation regulations by overseeing proper handling, washing and storage of linens and uniforms.

Additional Information

• Competitive Salary and Compensation:
  • Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.
• Training and Development Opportunities:
  • Access to training programs and development opportunities to enhance skills and advance within the company.
• Career Advancement:
  • Opportunities for career growth and advancement within the Rixos Hotels group.
• Health and Wellness Benefits:
  • Comprehensive health insurance coverage.
• Employee Recognition Programs:
  • Recognition programs to acknowledge and reward outstanding performance and dedication.
• Work-Life Balance:
  • Policies and practices that promote a healthy work‑life balance including flexible scheduling where possible.
• Uniforms and Dress Code:
  • Provision of uniforms or dress code guidelines for a professional and cohesive appearance.
• Social Events and Activities:
  • Participation in social events, team‑building activities and employee gatherings to foster a positive work culture.
• Transportation Services:
  • Transportation services.
• Employee Wellness Programs:
  • Wellness programs such as fitness classes or gym access to promote a healthy lifestyle.

Remote Work

No

Employment Type

Full-time