Front Office Supervisor: Elevate Guest Experience & Lead

ibis, ibis Styles, ibis budget; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A prominent hotel chain in Dubai seeks a Front Office Supervisor to oversee daily operations, ensuring exceptional customer service and guest satisfaction. The ideal candidate has a minimum of 3 years in a similar role, strong leadership and team management skills, is fluent in English, and possesses excellent interpersonal skills. This role offers an exciting opportunity in a dynamic environment, with competitive wages and benefits, alongside a commitment to diversity and inclusion.

Benefits

Employee benefit card offering discounted rates in Accor worldwide

Learning programs through our Academies

Opportunity to develop your talent

Qualifications

• Minimum of 3 years in a Front Office role within hospitality.
• Fluent in English; additional languages will be an advantage.
• Ability to anticipate needs and take initiative.

Responsibilities

• Oversee daily front desk operations, ensuring exceptional guest service.
• Manage guest inquiries and resolve concerns promptly.
• Contribute to team training and ensure adherence to hotel standards.

Skills

Team management

Leadership

Customer service orientation

Interpersonal skills

Time management

Education

Higher education

Job description

A prominent hotel chain in Dubai seeks a Front Office Supervisor to oversee daily operations, ensuring exceptional customer service and guest satisfaction. The ideal candidate has a minimum of 3 years in a similar role, strong leadership and team management skills, is fluent in English, and possesses excellent interpersonal skills. This role offers an exciting opportunity in a dynamic environment, with competitive wages and benefits, alongside a commitment to diversity and inclusion.