Stewarding Supervisor at Waldorf Astoria Dubai International Financial Centre

Hilton Worldwide, Inc.; Dubai International Financial Centre; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality company in Dubai is seeking a Stewarding Supervisor to maintain high service standards and support team development. The ideal candidate will supervise stewards, ensure cleanliness of operational areas, and participate in sustainability initiatives. Previous supervisory and relevant experience are advantageous. Join us in delivering personalized service that creates unique guest experiences in a prestigious environment.

Qualifications

• Previous experience in a similar role is advantageous.
• Previous supervisory experience is advantageous.

Responsibilities

• Supervise stewards to ensure high service standards.
• Support team members in training and development.
• Coordinate daily pot‑wash and dishwash duties.
• Maintain cleanliness of back‑of‑house areas according to cleaning schedules.
• Observe health, hygiene and safety guidelines when handling hazardous substances.
• Ensure correct PPE usage and adherence to guidelines.
• Participate in ESG initiatives supporting sustainability.

Skills

Good communication skills

Ability to work under pressure

Ability to work independently or as part of a team

Flexibility to respond to a range of work situations

Job description

Job Number: HOT0C63X

Work Locations

Waldorf Astoria Dubai International Financial Centre, Dubai International Financial Centre, Dubai 74777

Responsibilities

• Supervise stewards to ensure high service standards.
• Support team members in training and development.
• Coordinate daily pot‑wash and dishwash duties.
• Maintain cleanliness of back‑of‑house areas according to cleaning schedules.
• Observe health, hygiene and safety guidelines when handling hazardous substances, and comply with all health and safety requirements.
• Report faults, misuse or damage of equipment to managers, executive chef or chief engineering.
• Ensure correct PPE usage and adherence to guidelines.
• Operate machinery properly, efficiently and safely in accordance with the hotel’s Health and Safety Manual.
• Assist with the location, movement and storage of operational equipment.
• Assist in stock‑take of equipment and other items as required.
• Ensure team members adhere to all health, safety and hygiene regulations.
• Carry out any other reasonable task set by the hotel’s management.
• Identify training needs, plan programs and evaluate performance of the stewarding team.
• Exercise quality control, portion control and wastage minimization; control food cost through accurate requisitioning.
• Monitor and drive daily food waste data, manually or via the WINNOW digital system.
• Participate in ESG initiatives, supporting sustainability and HACCP communities and achieving audit targets.

Qualifications

• Good communication skills.
• Ability to work under pressure.
• Ability to work independently or as part of a team.
• Flexibility to respond to a range of work situations.
• Previous experience in a similar role is advantageous.
• Previous supervisory experience is advantageous.

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!