Client Relationship Manager jobs in Spain

Account Manager at DiliTrust | softgarden

Position: Account Manager

Type: Full Time

Work Model: Hybrid

Location: Dubai

Experience Level: With Professional Experience

Date: 2 / 9 / 25

Ready to be part of the Legal Tech revolution?

As the leading SaaS publisher in Europe, DiliTrust is transforming legal departments worldwide with cutting-edge technology.

Our Impact: From General Meeting reports to AI-assisted contract lifecycle management, our teams across France, Spain, Italy, Canada, Mexico, and MEA are the driving force behind our global success. We provide daily support to 2,400 customers in 64 countries, with 80% of major listed companies in major markets like Europe, North America, and the Middle East.

Our Ambition: To be the first French legal tech to achieve Unicorn status, with a valuation surpassing €1 billion.

Our Recognition: DiliTrust has been recognized for offering a positive and stimulating work environment, awarded the "Happy at Work" and “Tech at Work” label since 2019.

What will you find at DiliTrust?

• Innovation: Be at the forefront of legal tech advancements.
• Global Impact: Collaborate with diverse teams in an international and multicultural context.
• Career Growth: Grow and develop within the future unicorn of legal tech.
• Stimulating Workplace: Experience the positive "Happy at Work" environment.

As a Senior Account Manager, you will:

• Meet senior executives of multinational corporations and mid-sized companies in the private and public sectors.
• Work closely with CEOs, Board members, and management teams to drive and grow key client relationships.
• Act as a product expert and be the voice of the customer internally with our sales, development, and marketing teams.

Your Responsibilities:

• Build relationships with a portfolio of key clients.
• Identify and act on upsell and cross-sell opportunities to meet targets.
• Act as a consultant on the product and accompany clients using the products.
• Monitor KPIs for business cases and product use.

Profile Required:

• Bachelor’s degree at minimum, and at least 5 years of relevant experience.
• Fluently Arabic / English bilingual.
• Capable of developing strategic long-term plans for customers.
• Excellent presentation and communication skills.
• Ability to manage all aspects of a project.
• Comfortable working with an international team with diverse backgrounds and experiences.
• Strong desire to learn and become a functional expert on multiple software products.
• Versatile, autonomous, assertive, customer-oriented, and a team player.

Recruitment Process:

Everything moves fast at DiliTrust! We can handle the entire recruitment process in less than 15 days after our first telephone conversation!

Our Values:

At DiliTrust, our values guide everything we do. Trust is our foundation, ensuring transparency and integrity in every action. We promote inclusion, fostering a culture of empathy, diversity, and belonging, where everyone’s voice is valued. We foster a hands-on spirit, encouraging initiative, resilience, and action-oriented thinking to tackle challenges head-on. We strive for excellence, constantly pushing boundaries to drive innovation and practicing generosity in all our endeavors. Above all, we succeed as one team, united by a shared sense of purpose, collaboration, and mutual support. Join us to be part of a dynamic and supportive environment where your contributions truly matter.

What We Offer:

• Join a fast-growing company in a friendly, international environment (offices in France, Italy, Spain, Canada as well as Dubai and Mexico).
• Our "Telework Charter" guarantees that you can find the right balance between "Onsite" and "Remote".

DiliTrust is a socially responsible company, committed to the diversity of its teams and to promoting professional equality at all levels.