Resort Host Supervisor: Lead Guest Wellness & Service

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading luxury hospitality brand in Dubai is seeking a Resort Host Supervisor to enhance guest experiences by ensuring service excellence and team leadership. This role requires strong leadership, communication skills, and the ability to thrive in a dynamic environment, supporting a culture of mindfulness and well-being. The ideal candidate will have a solid background in luxury hospitality and be passionate about guest relations.

Benefits

Comprehensive training and development programs

Supportive work environment

Qualifications

• Minimum 2-3 years of experience in a supervisory role within a luxury hospitality environment.
• Exceptional communication skills in English; additional languages are an advantage.
• Must be able to handle multiple tasks in an intense environment.

Responsibilities

• Supervise daily Resort Host operations to ensure guest satisfaction.
• Mentor and inspire Resort Hosts to exceed service expectations.
• Ensure all SOPs align with luxury hospitality standards.

Skills

Leadership

Guest relations

Communication

Cultural sensitivity

Education

Hospitality diploma

Tools

Opera

Microsoft Office suite

Job description

A leading luxury hospitality brand in Dubai is seeking a Resort Host Supervisor to enhance guest experiences by ensuring service excellence and team leadership. This role requires strong leadership, communication skills, and the ability to thrive in a dynamic environment, supporting a culture of mindfulness and well-being. The ideal candidate will have a solid background in luxury hospitality and be passionate about guest relations.