Clerical Work jobs in United Arab Emirates

The Talent Management Coordinator provides administrative, logistical and technical support for the implementation and maintenance of KM’s talent development programs.

Stakeholder / customer

1. Communicates schedules and required logistics for all talent development programs with internal and external customers. Coordinates with external training providers to ensure timely delivery of programs in compliance to other requirements / procedures of KM.
2. Schedules internal/ external training sessions for all talent development initiatives.
3. Coordinates venues, catering, and other logistical requirements with internal and external stakeholders for all approved initiatives.

Operational

1. Manage schedules for related events and programs including sending out invites from Talent Management mailbox and responding to queries. Events may include learning events for high potentials, awareness sessions and closing ceremonies for interns and graduate trainees.
2. Manages the regular update Talent Management (TM) movement list and other logistical charts for information and guidance of the wider HR. Maintains the TM leave attendance and coordinates attendance report to HR Payroll as required.
3. Oversees the accurate and timely updating of training records in Q-Pulse. Provides date to internal stakeholders to update on progress of programs.
4. Assists in the preparation of purchase orders for the required supplies in the delivery of talent development activities.
5. Performs advanced clerical or administrative works requiring excellent communication and coordinating skills. Produces excel files, presentations and reports for the Talent Management Specialist whenever required.
6. Maintains office and pantry supplies required for conduct of successful training and ensure that these are well kept.
7. Ensures compliance with the Keolis-MHI performance management system and all relevant business processes, procedures and work instructions to deliver all work with appropriate quality and governance standards.
8. Manages non-routine aspects of own job with limited supervision and makes routine decisions based on standard rules and procedures.
9. Ensures security and integrity of all data provided including reporting performance, finance and customer information with reference to Keolis-MHI non-disclosure policy.
10. Exercises personal duty of care for their own health, safety and welfare and for those affected by their acts or omissions requirements at all times whilst in employment.
11. Participates cooperatively and makes constructive contribution to team efforts.
12. Carry out any other duties or reasonable requests to support the needs of the wider transport portfolio, and other areas of the business.

Technical Competencies

1. Data Analysis – able to support in the data or information gathering from various sources; good literacy and numeracy skills required for this role.
2. Communication Skills - strong written and verbal communication skills; can clearly convey ideas, instructions, and feedback to ensure understanding among internal and external stakeholders.
3. Time Management & multi-tasking skills– efficiently allocates time to achieve thoroughness and accuracy when completing tasks. Able to multi-task or to juggle multiple tasks at the same time to ensure that required materials and equipment are available in the training facility.
4. Attention to detail: detail-oriented to ensure accuracy in their work, which is important for tasks like data entry, proofreading, and scheduling.
5. Computer proficiency: – strong technical skills on Microsoft office applications, particularly Excel, and the operation of media equipment to perform complex office and training task and ability to learn new software based applications.

Behavioural Competencies

1. Driving performance - Efficiently organize and prioritize tasks to meet deadlines and complete tasks. Takes accountability of results and adheres to organizational policies & procedures consistently.
2. Building relationship and partnerships - Working effectively with cross-functional teams and other stakeholders to achieve department’s objectives. Able to liaise in a professional and persuasive manner with staff at all levels in the organisation.
3. Making efficient decisions – Demonstrate a proactive approach based on available data in solving technical and operational challenges.
4. Leading change and continuous improvement – Embraces change and adapt ways of working to meet evolving railway operational and department objectives.
5. Leading a safety culture – Ensure compliance to safety procedures at all times.

Education

• Diploma or bachelor’s degree in any discipline

Experience

• A minimum of 1 year administrative and clerical experience in supporting medium sized teams in a fast-paced environment
• 2 years or more of administrative and clerical support to teams

Skills / Training

• Service oriented and be able to provide helpful and courteous assistance to anyone who needs it.
• Proficiency in basic computer programs, such as word processing, spreadsheets, and email.
• Fluent in English and Arabic
• Able to communicate clearly and effectively, both verbally and in writing, with a variety of people, from colleagues to clients.
• Able to listen attentively, absorb information, and then transmit it accurately.

Fluency in a third language is an added advantage.