Chief Executive Officer jobs in Singapore

The General Manager will and scale the operational backbone of a fast-paced Facilities Management Service Provider. This is a pivotal leadership role responsible for building and optimizing service delivery, operational excellence, and client satisfaction in a challenging, high-pressure environment.

Strategic Leadership:

• Develop and execute operational strategies aligned with the company’s growth objectives.
• Lead the design and implementation of scalable FM service delivery models.
• Identify new investment opportunities that led to revenue diversification and market expansion
• Drive innovation and continuous improvement in service delivery and operational processes.
• Provide expert leadership to facility managers, supervisors, and technical teams.
• Set and achieve KPIs for operational efficiency, sustainability, and client satisfaction.

Team Building & Leadership:

• Recruit, train, and manage a high-performing FM operations team.
• Foster a culture of accountability, agility, and continuous improvement.
• Manage direct reports to deliver comprehensive Facilities Management services to a high standard, including in-house team, specialized service providers and ensure seamless day-to-day FM operations
• Set individual goals and performance reviews.
• Develop a professional development plan for the FM department.
• Develop and implement accommodation policies aligned with organizational and regulatory standards.
• Lead planning for occupancy, capacity management, and future accommodation needs for labor/staff.

Contracts Management:

• Actively participate in the tendering process for service providers, including evaluation, selection, and appointment, ensuring alignment with project requirements and company standards.
• Conduct regular monthly meetings with the client and stakeholders to review performance, address concerns, and ensure overall satisfaction with service delivery.
• Monitor and ensure that all Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) set by the client are consistently met or exceeded.
• Identify opportunities for cost optimization and value engineering within contract management, aiming to generate potential savings and enhance profitability for the company.
• Manage and supervise the performance of third-party service providers, ensuring the delivery of high-quality services while focusing on strategic oversight
• Monitor service provider performance to ensure compliance with contractual obligations, KPIs, and industry standards.

Budget & Cost Control:

• Manage FM P&L and finances.
• Monitor cost control and ensure adherence to financial targets.
• Support commercial teams in pricing, proposals, and contract negotiations.

Reporting & Documentation:

• Prepare periodic operational reports on performance metrics, risks, and improvements.
• Maintain proper documentation of inspections, approvals, permits, and compliance records.
• Support internal and external audits by providing the required data and verification.

Technology & Innovation:

• Introduce innovative solutions and technologies to optimize facility management processes and enhance overall service quality.
• Ensure CAFM system is accurately updated and fully utilized.
• Recommend operational enhancements using data insights and FM analytics.

Stakeholder Management

• Build strong relationships with clients, vendors, and government entities.
• Act as the liaison between assets/users and operations teams.
• Coordinate with various group entities such as property management, owner association, hospitality, events etc.
• Ensure high satisfaction levels for residents, tenants, and clients.

Compliance & Safety

• Maintain adherence to Companies operational standards, local regulations, and HSE compliance.
• Lead periodic building inspections and audits; ensure timely rectification of non-conformities.

Ensure adherence to all regulatory and safety standards (AADC, OSHAD, Abu Dhabi Municipality, etc.)

• Bachelor’s Degree in Facilities Management, Mechanical/Electrical Engineering, or a related field.
• Minimum 10 years in FM operations, with at least 5 years in managerial role managing real estate, property, or community development.
• Experience in FM industry in Abu Dhabi or Dubai

Experience and Competencies:

• Proven track record in managing large-scale FM contracts and teams.
• Strong understanding of UAE regulatory environment and FM industry standards.
• Excellent leadership, communication, and stakeholder management skills.
• Strategic thinking and problem-solving
• Ability to thrive under pressure and manage multiple priorities simultaneously.
• Strong financial acumen
• Proficiency in FM software and systems (e.g., CAFM, CMMS)
• Knowledge of sustainability and energy management practices
• Fluent in English; Arabic is a plus
• Team player with strong multitasking abilities
• communication skills (English – mandatory; Arabic is a plus)
• CFM, PMP, HSE certification is advantageous

Working Conditions

• Fast-paced, client-focused environment.
• Business setup phase
• Based in Abu Dhabi with occasional travel to Dubai